How does JustPark works?


How does JustPark works? Create an account in our app or on the website. Find where you would like to park and select a bay. Checkout in the app ensuring the location and vehicle registration are correct. If you need a receipt, this will be available to download once payment has been completed.


What percentage does JustPark take?

Fees for successfully renting out your parking space To cover the cost of processing your payment, we charge owners a 3% fee for each booking they receive. When setting your price, you are setting the amount you will receive - so there will be extra fees the driver will pay on top of this.


Is JustPark refundable?

In cases where the booking is cancelled by the space owner or JustPark, a full refund will be made to your original payment method*, including the transaction fee.


What happens if you arrive early on JustPark?

If you're early You can either make a new booking to cover the time you arrived early, or you have to wait until the start time of your booking. It is unfortunately not possible to amend your booking to an earlier time.


Does JustPark have cameras?

By parking your vehicle in the Car Park you consent to us capturing, using and processing your VRM and personal details via CCTV and ANPR for enforcement purposes, to calculate the relevant parking tariff (if applicable) and to recover any outstanding Parking Charge.


Does JustPark cost money?

We charge two sets of fees. The fees below we charge to the space owner for each booking. In addition, we charge the drivers a fee on top of the prices set by an owner. To cover the cost of processing your payment, we charge owners a 3% fee for each booking they receive.


Can you cancel Paybyphone parking?

You can interrupt your parking from: ?? Send the word 'FINISH' via SMS to 65565 within the first five minutes of an active parking session. This will cancel your session (with your payment being sent back to the card account used) and allow you to create a new one.


What is the grace period for JustPark?

If you cancel your booking more than 24 hours before the booking starts, you'll receive a full refund. In cases where the booking is cancelled by the space owner or JustPark, the full refund will also include the Transaction Fee.


How do I pay with JustPark?

Drivers can use our website or app to find and pay for parking and paying is easy as we accept all major debit and credit cards, Apply Pay and Google Pay. And if someone prefers to use their mobile phone to book & pay for parking, they can use our IVR (interactive voice response) or book with a simple text.


How do I join JustPark?

You can sign up with your email address - or connect using your Gmail, Facebook or Apple account if you want to save time! There's no separate process for drivers and space owners. Once you've signed up, you can search for parking, create a listing to rent out your own parking space, or do both!