How does digital Railcard work?
How does digital Railcard work? Digital Railcards are stored within the Railcard app on your smart phone or tablet, meaning there's no need to carry the physical card around with you. They can be stored on up to two devices and used quicker than plastic Railcards as they do not need to be sent in the post.
Do railcards work on all trains?
A: Yes, your Railcard is accepted by all the Train Companies who operate Passenger Railway Services within England, Scotland and Wales. Railcards do not give discounts on Eurostar services, Charter services, and Heritage Railways unless state otherwise.
How do I get my digital Railcard on my phone?
To view your Railcard in the app, you'll need to first log in to your account with the same email address you purchased with. After logging in, navigate to the Account tab and tap on Your Railcards to bring up the list of Railcards you've purchased. Then tap on Download Railcard to download it to your device.
Is Digital Railcard better?
Digital Railcards are stored within the Railcard app on your smart phone or tablet, meaning there's no need to carry the physical card around with you. They can be stored on up to two devices and used quicker than plastic Railcards as they do not need to be sent in the post.
What happens if I dont have my Railcard with me?
If you forget your Railcard you will either be required to buy a new ticket or you may on certain services be liable for a Penalty Fare. Minor delays on some routes - Check to see if your journey is affected.
Does Trainline Digital Railcard work?
Yes. Although your Railcard will live in your Trainline App, it can still be used with tickets bought elsewhere.
Can you get both a physical and digital Railcard?
Unfortunately you can only have one version of your Railcard – either plastic or digital. Once you have purchased your Railcard you cannot change the type of Railcard you have.
Do I need to show my Railcard on the train?
A: Yes. You must show your valid Network Railcard (digital or plastic) when you buy your ticket and travel on the train.
How long does it take to get a digital Railcard trainline?
In most cases, your digital 16-25 Railcard will be available to use straight away. A download code will be sent to your registered email address, along with instructions on how to download your digital 16-25 Railcard.
Can I add my Railcard to my contactless card?
You cannot. As of November 2022, contactless (bank cards or NFC devices) support only extends to a pay as you go model for a single adult fare with daily and weekly cap. For railcard discounts, student/young persons discounts, travelcards, season tickets, etc., a registered Oyster card is required.
Do digital railcards have photos?
If you have selected 'Digital' under 'Choose the type of Railcard you would like', you will be asked to provide a passport style photo.
Can my friend use my Railcard?
The Railcard and tickets bought with it are not transferable to anyone else and you must not give, lend, or resell them. Only the named cardholder(s) can use the Railcard. 2.4. Train Companies will not issue refunds on unused/unwanted Railcards, or extend their validity period.
How do I use my Railcard digitally?
Open the app*, and tap on the + symbol in the top right hand corner to get started. Select Add an existing Railcard at the top of the screen. Enter the download code you received in an email titled Your digital Railcard download code, and click continue.
Do they check railcards?
Do they always check Railcard? A: Yes. You must show your valid Network Railcard (digital or plastic) when you buy your ticket and travel on the train. Failure to present a valid Railcard will mean you have to pay a full fare or you may on certain services be liable for a Penalty Fare.
How do I receive my digital Railcard?
After ordering your digital Railcard you will be sent an email which contains a download code. You will use this download code to add your digital Railcard on your phone or device.
Do digital railcards work instantly?
In most cases, your digital Network Railcard will be available to use straight away. A download code will be sent to your registered email address, along with instructions on how to download your digital Network Railcard.