How do you tap on and tap off?


How do you tap on and tap off? How do I use the Tap on Tap off service? When you board the bus, use your contactless card or device to 'Tap on' at the ticket machine next to the bus driver. Once you've reached your destination, 'Tap off' the bus using the reader attached to the pole on the left hand side as you exit the bus.


Is it cheaper to use an Oyster card?

It's more than 50% cheaper than buying a paper Travelcard or single tickets with cash. Oyster cards have a daily price cap – once you reach this limit, you won't pay for any additional journeys (excluding Thames Clippers River Bus where there is no capping).


Can I turn tap and go off?

Tap Cards. Choose which card and tap the Settings badge. Go to Contactless card payments (under security settings) and toggle to turn on or off.


Why did the bus only charge me 10p?

Why have I been charged 10p/£1? If you use a Mastercard, your bank statement may show a “pending” 10p or £1 charge for your first tap (10p for UK Mastercards, £1 for International Mastercards). This is just a temporary charge to check the card is valid – we do not collect the payment.


What happens when you forget to tap off on a bus?

You'll be charged the Single fare to the end of the journey of the bus you were travelling on - so please remember to 'Tap off'!


How do I use contactless on the first bus?

Just tap the blue card reader with your device (iPhone or Apple Watch) when boarding the bus. There is no need to wake or unlock the device, open an app or use Face ID or Touch ID, easy and quick!


Can 2 people use the same contactless card on the tube?

Can I pay for more than one person with my contactless Barclays card on Transport for London (TfL) services? No, you can only pay for one person per journey with a single contactless card, just like with an Oyster card. Find out more about TfL's contactless card service.


What do bus drivers see when you tap in?

You tap in and the machine immediately deducts the flat fare. The driver will see you do this and challenge you if you don't. It's a flat fare for a trip of any length and this makes tapping out unnecessary. Indeed flat fares were introduced to make this work.


How should you get on or off a bus?

Typically, passengers get on through the front door and get off through the back door. This makes getting on and off easier and smoother for everyone. Be sure to head to the back door once the bus has stopped at your stop.