How do you respond to a hotel cancellation email?

How to respond to a cancellation email: 5 templates

Acknowledge their frustration: Subject: Sorry to see you go. ...
Show a graceful gratitude. Subject: Your cancellation request. ...
Express understanding, offer alternatives: ...
Say sorry to see you go, but look for feedback: ...
Invite for a future return:

What is the rule of cancellation?

Cooling-off Rule is a rule that allows you to cancel a contract within a few days (usually three days) after signing it. As explained by the Federal Trade Commission (FTC), the federal cooling-off rules gives the consumer three days to cancel certain sales for a full refund.