How do you make guests feel welcome in a hotel?
How do you make guests feel welcome in a hotel?
Table of contents
- Establish eye contact.
- Dress to impress.
- Ask questions.
- A smile goes a long way.
- Offer to help.
- Be cordial even if you're busy.
- Make guests feel special.
- Indicate points of interest within the hotel.
How do I attract people to my resort?
10 Ways to Avoid Hotel Hell and Attract More Guests to Your Hotel
- Streamline Reservation Procedures. ...
- Manage Your Rates and Promotions. ...
- Personalize the Hotel Experience. ...
- Harness the Power of the Internet. ...
- Up Your Social Media Ante. ...
- Check in With Your Guests. ...
- Evaluate Rooms. ...
- Go Green.
How to wow a guest in a hotel?
15 Ways to Get the Wow Factor That Builds Guest Loyalty
- Make a Great First Impression. ...
- Get to Know Your Guests. ...
- Personalize the Experience. ...
- Deliver a Unique Experience. ...
- Develop a Hotel Loyalty Program. ...
- Utilize Social Media. ...
- Make Use of Email Marketing. ...
- Give Great Recommendations for Local Activities.