How do you handle stress and pressure as a flight attendant?


How do you handle stress and pressure as a flight attendant? Proper pre-flight planning and time management can help crews prevent stressful situations. Aviation workers can benefit from prioritizing tasks, delegating responsibilities, and taking breaks when needed. Stress levels can significantly reduce when a person feels more in control of their schedule.


What is the single most important task of a flight attendant?

Flight Attendants are primarily responsible for keeping all passengers safe and ensuring that the cabin crew is capable of performing their duties properly. They must also try to make flights as comfortable and stress-free as possible for passengers in order to promote a positive image of the airline.


Why should we hire you as a flight attendant?

Here are some sample answers to the question “Why should we hire you?” “I believe I would be a great fit for this job because of my excellent customer service skills and my ability to stay calm under pressure. I have worked in customer service for many years, and I know how to handle difficult situations.


How do flight attendants deal with difficult passengers?

Keep it on the down-low. If a passenger raises a concern or looks as if they're about to cause a scene, respond in a calm, quiet manner. Sometimes all it takes is a simple request from Cabin Crew to stop a certain behaviour. And there's nothing more counterproductive than embarrassing or provoking an upset passenger.


What is your greatest strength flight attendant?

Some examples of strengths that flight attendants include the following:
  • Being able to handle difficult customers/passengers.
  • Being calm in emergency situations.
  • Having a good memory (for faces, names, details)
  • Being able to think on your feet.
  • Good people skills.
  • Being physically fit.


What are your strength as a flight attendant?

Samples of Brief Answers
Being able to handle difficult customers/passengers. Being calm in emergency situations. Having a good memory (for faces, names, details) Being able to think on your feet.


What do you like least about being a flight attendant?

You'll be missing out on family and friends.
As you have a unique schedule every week or month, it can be difficult to make plans with family and friends. You will have to get creative with your time off and try to take advantage of any chance you have to see them.


What would you do if a passenger was extremely upset and angry?

Really pay attention and listen to the passenger's complaint, and reassure them that you understand and sympathise with their frustration. Ask them what will make the situation better for them. Hopefully they will be reasonable and you can find some common ground to appease their frustrations.


What is a good weakness to say in an flight attendant interview?

Having anxiety ? Managing anxiety so it doesn't interfere with job performance. Being impatient ? Learning how to better handle stress and cope with difficult situations. Being Hyperfocused on Details/Tasks ? Learning to take a step back to see the “big picture”


How do flight attendants deal with anxious passengers?

The flight attendant will probably ask you what part of the flight you're most apprehensive about and will try to ensure that you're as comfortable as you can be, whether that means reassuring you during turbulence or offering you an extra package of cookies from the JetBlue snack basket. 2. Choose your seat carefully.


Categories