How do you greet a guest at the front-desk?
How do you greet a guest at the front-desk?
Here's how you can do that time after time:
- Greet your guest with a smile. ...
- Have a firm handshake. ...
- Establish connection with good eye contact. ...
- Greet your guests verbally and introduce yourself. ...
- Maintain a polished appearance and outfit. ...
- Call your guest by their first name. ...
- Ask relevant questions. ...
- Make your guest feel special.
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