How do you communicate with guests on Airbnb?


How do you communicate with guests on Airbnb?

Setting up a communication strategy
  1. Download the Airbnb app to your phone and turn on notifications. You can receive notifications via text, email, or directly from the app.
  2. Use quick replies. ...
  3. Try scheduled messages. ...
  4. Enlist a Co-Host to help respond to guests if you're going to be unable to monitor your phone or email.


What can Airbnb hosts see?

Before you book, a Host will only be shown your first name and identity verification status. Your full name and profile photo will be shared with the Host after your booking is confirmed.


How do I reply to a guest on Airbnb?

To use a quick reply
  1. Go to your hosting Inbox.
  2. Go to a message thread you have with a guest.
  3. Select the quick reply icon next to the message compose box.
  4. In the list of quick replies, select Use this reply to insert the contents into the compose box.
  5. Make any additional edits and then send the message to the guest.


Are airbnbs strict about number of guests?

Airbnb's policy on guests leaves it up to the host to specify and encourages hosts to be clear about their limits. Hosts can state the number of people, cost per person, and the number of beds in the property. However, there is a limit of 16 people, to discourage large parties.


Are Airbnb hosts strict on number of guests?

It's up to you, as the Host, to decide if you can accommodate any extra people. If guests show up with extra people, you have the right to turn them away.


Can Airbnb put cameras in house?

Airbnb prohibits security cameras or recording devices that are in or that observe private spaces like bedrooms, bathrooms, or sleeping areas. You must indicate the presence of all security cameras or other recording devices in or around a listing, even if they're not turned on or hooked up.


Can you message someone on Airbnb without booking?

Before a reservation You can check out the listing and click or tap Contact Host to send a message. Pro tip: If you want to ask about specific reservation details, enter the dates and number of guests for your trip before hitting Contact Host (you won't be able to send a message unless you have dates selected).


What is proper AirBnB etiquette?

Follow their house rules and any special requests Always follow the house rules set out by your host, and be mindful of any special requests that they make for the duration of your stay. Remember that their rules are in place for a reason (keeping the property clean and safe, minimizing noise, etc.).


When should you message guests on Airbnb?

A few days before check-in, it's a good idea to remind guests about the details of their upcoming stay so they can start planning their arrival. You can send these messages up to 14 days ahead using the Before check-in action. You may want to restate the details you shared in your After booking message.


Is it OK to text Airbnb host?

Plenty of hosts and guests use texts or phone calls for things like you did. Guest sounds like a jerk, to respond like that to a generous offer. I use almost exclusively texts after reservation is confirmed and I get their number. I have never had a guest that requested to stay on platform messaging.


How do I avoid bad guests on Airbnb?

How to screen Airbnb guests: 5 ways to ensure safety and prevent damages
  1. Have detailed house rules. The first way to vet guests is to set vacation rental house rules which they must accept before booking. ...
  2. Check the guest's Airbnb profile. ...
  3. Ask the right questions. ...
  4. Verify guest IDs. ...
  5. Ask for a security deposit.


Should I greet my Airbnb guests?

1. A warm welcome. No matter what kind of day you're having, always greet your guests with a smile when you welcome them to your Airbnb.


Does Airbnb monitor guests?

Are Airbnb guests screened? Airbnb takes some steps to screen guests. It will always verify their ID and check for terrorist threats. If bookings are made in the US, they will be subject to additional checks for criminal records.


Can Airbnb host come in unannounced?

In general, hosts can only enter their guests' rental properties with their permission or prior notice. Airbnb hosts must arrive on time. Invading privacy is considered a big no-no, and a host must respect guests and their privacy when renting a property on Airbnb.


What is not allowed on Airbnb?

The following content is not allowed on Airbnb:
Content that endorses or promotes illegal or harmful activity, or that is sexually explicit, violent, graphic, threatening, or harassing. Content that is discriminatory (review our Nondiscrimination Policy for more information)