How do you board the Eurostar?
How do you board the Eurostar? Quick and easy. When travelling on our trains (except to and from London), just look for your train on the departure board and head straight to the platform. For stress-free boarding, we recommend that you arrive in the station 20 minutes before the scheduled departure time of your train.
What is the difference between standard and standard premier on Eurostar?
Standard Premier: The main difference between the Standard Eurostar class's seating and Standard Premier's is that there are single seats available. There's also extra legroom, and the table seating has a bigger extendable table that pulls out if required.
Do Eurostar check names on tickets?
Passport control is a totally separate process, and passport control only wants to see passports. On board Eurostar, staff don't check tickets (because you've already scanned yours in to get entry to the departure lounge and platforms), let alone ask names.
Do you get food on Eurostar?
Yes. Train journeys are thirsty work, so we have all your food and drink needs covered. Eurostar Café offers a wide range of meals, snacks and drinks. If you are travelling in Premium, a catering service at your seat is included with your booking.
What happens if you miss the Eurostar?
What if I miss my Eurostar / National Rail journey as a result of delay? If you miss your Eurostar service as a result of delays or cancellations to your National Rail service on your outbound journey you will be placed on the next available service to your Continental destination at no extra charge.
Do you have to print your Eurostar tickets?
Where you print your Eurostar tickets depends on where your trip is departing from. But, whichever station you're catching the Eurostar from, you'll need to make sure you've printed your tickets at least 45 minutes beforehand - this gives you time to check in and board the train. You'll also need your ID to check in.
Do you have to wear a mask in Eurostar?
The Eurostar requires passengers to wear face masks on board its services, unless they are exempt from wearing the coverings. The operator told ITV News London face coverings will remain mandatory on board and in all of its stations in the UK as well as in Europe.
What not to take on Eurostar?
Items containing incapacitating substances such as gas guns, tear gas sprays, mace, CS gas, phosphorus, acid and other dangerous chemicals that could be used to maim or disable. Any quantity of inflammable substances, including empty canisters e.g. petrol, methylated spirits, paint thinners.
How long does it take to get through Eurostar security?
The check-in procedure for Eurostar train journeys takes roughly 20 minutes from start to finish, and depending on the class you're travelling in, it's recommended that you arrive at least 90 minutes before your Eurostar train leaves.
Why is the Eurostar queue so long?
A cut in the number of border officials means it takes nearly 30% longer to process passengers leaving St Pancras International than before Brexit and the pandemic. Also contributing to the delay is the post-Brexit requirement to stamp UK passports for outbound travel.
How early do you have to be to go to Eurostar?
When does Eurostar check-in open? Check-in for Eurostar journeys opens an hour and 15 minutes before departure. We recommend that you arrive at least 90 minutes prior to your train leaving so you can have a stress-free check-in.
Is there WIFI on the Eurostar?
Our trains have free wi-fi throughout. To connect, choose EurostarTrainsWiFi then go to register.onboard.eurostar.com to get started.
Can I bring food on Eurostar?
Can I take food on board? Absolutely. You can bring your own food on European and London routes. And unlike in the sky, we won't restrict you with stifling rules on liquids.
Do you keep your luggage with you on Eurostar?
Travel services by Eurostar You will have to drop off the item at our luggage area before heading to the departures. Items will be handed back on the platform upon arrival so make sure you only bring what you can safely carry. No trolley will be provided. Maximum weight for registered luggage is 30kg.
Do they check passports on trains in Europe?
Passport checks used to be carried on the international Eurostar train, but all formalities are now carried out before boarding. At some border crossings, the train stops twice. First on one side of the border for checks and then on the other side for a second set of checks.
Do you really need to be 90 minutes early for Eurostar?
The check-in procedure for Eurostar train journeys takes roughly 20 minutes from start to finish, and depending on the class you're travelling in, it's recommended that you arrive at least 90 minutes before your Eurostar train leaves.
How strict are Eurostar with luggage?
On Eurostar there's no weight limit for your luggage, but you must be able to carry and lift your bags safely on your own, as there is no porter service at the station and our teams are unfortunately unable to help with luggage. Each bag can be up to 85cm long at its widest point and should be clearly labelled.
What is the boarding guarantee for Eurostar?
Boarding guarantee If you'd like to switch for an earlier or later train on the day you're travelling, we guarantee to find you a seat, even if Business Premier is full. Unfortunately, we're unable to offer this guarantee for trains to and from the Netherlands.
Do you go through passport control on Eurostar?
How does Eurostar check-in work? Once you've scanned your ticket at the gates, you'll join the baggage check, identical to what you have at an airport. After that, you'll enter a line for passport inspections. For EU passengers, there are also electronic gates which you can use if you have an e-passport.