How do you become a reservation agent for an airline?
How do you become a reservation agent for an airline?
- High school diploma.
- Certified travel associate (CTA) or certified travel counselor (CTC), preferred.
- Experience working in sales or public relations, preferably in the hospitality or travel industries.
- Customer-service experience.
- Excellent written and verbal communication skills.
Do airline ticket agents get free flights?
Free tickets are available on flights the airline you work for operate as well as ones you don't. What most airlines do is arrange with each other to offer seats on aircraft that are not full to other airline's employees.
Do travel agents make airline reservations?
You can still look for flights online. The only difference – when you see a price you like, just give the travel agent a call and he'll find and book the best seat on the plane for you.
How do you become an airline employee?
Flight attendants typically need a high school diploma or the equivalent and work experience in customer service. Applicants must meet minimum age requirements, typically 18 or 21; be eligible to work in the United States; have a valid passport; and pass a background check and drug test.
Can you make money as a booking agent?
The amount of salary and commission that a booking agent makes depends largely on what clients they have and what agency they are working for. Booking agents working for bigger agencies and artists typically make more money.
What skills do you need to be an airline reservation agent?
To be successful as a Reservation Agent you must be able to work with minimal supervision and have excellent customer service skills. Additionally, you should be able to up-sell and have excellent knowledge of deals and savings available to customers.
Is it hard being a reservation agent?
Reservation agents are under pressure to work quickly when booking reservations, with little room for error. They may need to find and book limited alternative flights for upset travelers stranded at an airport during a blizzard or hurricane.
Do booking agents make good money?
The salaries of Booking Agents in the US range from $15,298 to $187,200 , with a median salary of $62,940 .
What does an airline reservation agent do?
Also known as travel clerks or reservationists, reservation agents provide booking and reservation services to customers. These services may include reserving hotel rooms, airline tickets, rental cars, or cruise cabins.
What are the three major airline ticketing systems?
Its key components are a central or airline reservation system (CRS), an inventory control system (ICS), and a departure control system (DCS.)
What percentage do booking agents take?
OTA's make money through commission by taking a percentage of the total booking cost from the hotel. The commission rates vary depending on the OTA, but they typically range from 15% to 25%. Some OTAS also charge a commission on extras (such as breakfast or parking), which can add up to an additional few percent.
What are the disadvantages of being a travel agent?
- Low average salaries. One of the biggest drawbacks of the field is the pay travel agents receive. ...
- It can be a demanding job. Travel agents with clients traveling worldwide often have to be on call pretty much 24/7 due to the vast time differences. ...
- Online booking/job security.
What are two skills that a travel agent needs?
- Strong sales and interpersonal skills.
- Excellent verbal and written communications skills.
- Ability to negotiate effectively.
- Excellent knowledge of computer reservation computer programs.
- Strong problem-solving skills.
- Detail oriented and highly organized.
What is the difference between reservation agent and receptionist?
A Reservation Agent is the person who sets up the booking in advance, while the Receptionist is the person who welcomes the guests when they arrive at the time of their booking.