How do I use my Railcard when booking?


How do I use my Railcard when booking?

How do I apply a Railcard discount?
  1. Select where you're travelling from and to and the date and time you'd like to travel.
  2. Add your passengers and their relevant Railcards.
  3. Select 'Get times & tickets'. If you're eligible for a discount, it will automatically be applied to your search results.


Can I use my Railcard instantly?

If you have purchased a digital 16-25 Railcard, in most cases it will be available to use straight away. A download code will be sent to your registered email address, along with instructions on how to download your Railcard. Mature students will have to wait a little longer as these applications are checked manually.


Can I use Railcard anytime?

You can buy Network Railcard discounted tickets for travel any time on weekends and public holidays or from 10:00am Monday to Friday. You may be able to start your journey a little earlier than 10:00am, see the time restriction easements section for details or check at your local station.


Do you need a Railcard when booking?

You can book your train tickets online or in person, but in order to qualify for a reduced rate ticket you must be able to present your Railcard during your journey. Failing to do this will invalidate your train ticket.


When can I use my digital Railcard?

In most cases, your digital 16-25 Railcard will be available to use straight away. A download code will be sent to your registered email address, along with instructions on how to download your Railcard.


How do I import my Railcard to Trainline app?

Once downloaded, open the app and tap on the '+' symbol on the 'Your Railcards' screen. The 'Add Railcard' screen will then show, and you will need to tap on the '+' symbol under 'Add an existing Railcard' to enter your download code and add your Network Railcard.


What does Trainline Railcard do?

Generally, all Railcards can be used for discounted train fares during Off-Peak times, weekends, and public holidays. Some, like the age-related Railcards, can be used during Peak times with a minimum fare, and the Disabled Persons Railcard can be used at any time.


Do I need to show my Railcard on the train?

A: Yes. You must show your valid Network Railcard (digital or plastic) when you buy your ticket and travel on the train.


How do I use my physical Railcard?

If you bought your physical Railcard at a rail station, you must carry your separate 16-25 Photocard that was issued at the time of purchase (or where appropriate a 'Permit to travel without Photocard') and you must present this in any circumstance where you present your physical Railcard (i.e. when buying tickets and ...


Is it better to get a digital or physical Railcard?

Digital Railcards are stored within the Railcard app on your smart phone or tablet, meaning there's no need to carry the physical card around with you. They can be stored on up to two devices and used quicker than plastic Railcards as they do not need to be sent in the post.


Does Trainline automatically apply Railcard?

We'll automatically apply your Railcard savings and show you the discounted price. Book your train tickets as a digital ticket, or to be collected at the station. Bring the device your digital Railcard and train tickets are stored on to show to a ticket inspector if asked.


Can you only use Trainline Railcard on Trainline?

Yes. Although your Railcard will live in your Trainline App, it can still be used with tickets bought elsewhere.


Where do I put my Railcard on Trainline?

Once downloaded, open the app and tap on the '+' symbol on the 'Your Railcards' screen. The 'Add Railcard' screen will then show, and you will need to tap on the '+' symbol under 'Add an existing Railcard' to enter your download code and add your Network Railcard.


Can I show my Railcard on my phone?

Railcard are available offline for a period of up to 72 hours. The Railcard app on your device will continue to show your digital Railcard as long as your mobile device has connected to the internet at some point within the last 72 hours.


How do I prove I have a Railcard?

If you bought your Railcard at a station, both the paper printed Railcard and the photocard must be presented. Failure to present a valid Railcard will mean you have to pay a full fare or you may on certain services be liable for a Penalty Fare.


Where is my Railcard download code?

The download code allows you to add a purchased Railcard to the Railcard app. The download code is found within the email confirmation you would have received after we have approved your Railcard application.