How do I use my Railcard download code?
How do I use my Railcard download code? Open the app*, and tap on the + symbol in the top right hand corner to get started. Select Add an existing Railcard at the top of the screen. Enter the download code you received in an email titled Your digital Railcard download code, and click continue.
How long does it take for the 16-25 Railcard to arrive?
If you have ordered a plastic 16-25 Railcard online, please allow up to 5 working days for delivery. If you paid for 'Special Delivery' and placed your order before 15:45pm, your Railcard will be delivered within two days (Monday to Thursday) or three days (Friday to Sunday).
How do I share my digital Railcard?
If you have a second cardholder named on your Family & Friends Railcard they can also download the Railcard to their device to use the Railcard when you aren't, provided they are travelling with a child age 5-15. You will need to click “Manage my Railcard on the website homepage to log in to your account.
How do I activate my Railcard discount?
After ordering your digital Railcard you will be sent an email which contains a download code. You will use this download code to add your digital Railcard on your phone or device.
How do I use my digital Railcard on Trainline?
- Select where you're travelling from and to and the date and time you'd like to travel.
- Add your passengers and their relevant Railcards.
- Select 'Get times & tickets'. If you're eligible for a discount, it will automatically be applied to your search results.
How do I access my Railcard digitally?
Open the app*, and tap on the + symbol in the top right hand corner to get started. Select Add an existing Railcard at the top of the screen. Enter the download code you received in an email titled Your digital Railcard download code, and click continue.
Why does my Railcard not work before 10am?
The Network Railcard is designed to promote off-peak leisure travel. This means that it encourages people to use trains outside of the busy commuting period which occurs before 10:00am Monday to Friday.
How do I use my Railcard when booking?
- Select where you're travelling from and to and the date and time you'd like to travel.
- Add your passengers and their relevant Railcards.
- Select 'Get times & tickets'. If you're eligible for a discount, it will automatically be applied to your search results.
Do I need to show my Railcard on the train?
A: Yes. You must show your valid Network Railcard (digital or plastic) when you buy your ticket and travel on the train.
Does Trainline automatically apply Railcard?
We'll automatically apply your Railcard savings and show you the discounted price. Book your train tickets as a digital ticket, or to be collected at the station. Bring the device your digital Railcard and train tickets are stored on to show to a ticket inspector if asked.
Why is my download code not working on Railcard?
Your download code may have expired or been used on too many devices. You can only store your Veterans Railcard on a maximum of 2 devices, so you will need to remove it from an existing device to add it to a new one.
Can I use a screenshot of my Railcard?
Screenshots of eTickets can't be used to travel.
Does a digital Railcard have a photo on?
A: If you opt for a digital Railcard, you must provide a photograph.