How do I use my digital Railcard on Trainline?

How do I use my digital Railcard on Trainline?

How do I activate my digital Railcard?

If you have already bought a digital Railcard, you should have received a 'digital Railcard Download code' on both the purchase confirmation page and by email. Once you've got this code, go to the Railcard app, tap on the '+' button in the top left of the screen and enter your code.

Why doesn t my digital Railcard work?

If your download code isn't working, it is likely that it has expired or has been used to activate your Railcard on too many devices. You can only store your digital Network Railcard on a maximum of 2 devices, so you may need to remove it from an existing device to add it to a new one.

What happens if you forget to use Railcard?

If you have forgotten your Railcard you may be asked to purchase another ticket. The conditions of travel state that the Railcard must be carried by the customer in order for the ticket to be valid.

Can I use a digital Railcard immediately?

In most cases, your digital Network Railcard will be available to use straight away. A download code will be sent to your registered email address, along with instructions on how to download your digital Network Railcard.

Do you need Internet for a digital Railcard?

The Railcard app on your device will continue to show your digital Railcard as long as your mobile device has connected to the internet at some point within the last 72 hours. However, you will need an internet connection to buy your digital Railcard or add it to a new device.

Can I use digital Railcard at ticket machine?

You can get your Railcard in a digital format to be stored in the National Rail Railcard app on your phone or tablet, or as a physical card. You can use your Railcard to buy tickets online, at a ticket office, from a ticket machine, and over the phone.

What documents do I need for Railcard?

You will need to provide a valid passport or UK driving licence or EEA National Identity Card number to prove your date of birth and a digital passport-style photo. In most cases, your digital 26-30 Railcard will be available to use straight away.

Does Trainline Digital Railcard work?

Yes. Although your Railcard will live in your Trainline App, it can still be used with tickets bought elsewhere.

How do digital railcards work?

Digital Railcards are stored within the Railcard app on your smart phone or tablet, meaning there's no need to carry the physical card around with you. They can be stored on up to two devices and used quicker than plastic Railcards as they do not need to be sent in the post.

Do I need to show my Railcard on the train?

A: Yes. You must show your valid Network Railcard (digital or plastic) when you buy your ticket and travel on the train.

Does Trainline automatically apply Railcard?

We'll automatically apply your Railcard savings and show you the discounted price. Book your train tickets as a digital ticket, or to be collected at the station. Bring the device your digital Railcard and train tickets are stored on to show to a ticket inspector if asked.

Do they check for railcards on trains?

Yes. You must show your valid Railcard when you buy your ticket. You also need to have your Railcard with you on each journey and present it to staff when your ticket is checked aboard the train.

How do I receive my digital Railcard?

After ordering your digital Railcard you will be sent an email which contains a download code. You will use this download code to add your digital Railcard on your phone or device.

Can I use a screenshot of my Railcard?

Screenshots of eTickets can't be used to travel.

Does a digital Railcard have a photo on?

A: If you opt for a digital Railcard, you must provide a photograph.

What happens if you buy a train ticket without a Railcard?

If you forget your Railcard you will either be required to buy a new ticket or you may on certain services be liable for a Penalty Fare.

Do senior citizens get discount on trains?

And since Amtrak travelers 65 years of age and over are eligible to receive a 10% discount on most trains, it becomes an affordable alternative.