How do I transfer my Railcard to another account?

How do I transfer my Railcard to another account? If your Railcard is already associated to two devices, please log in to your account and you will find an option to Manage your devices for any active Railcards you own. Simply select the device you want to remove. Once you have done this you will be able to add your Railcard to a new device.

Who is the second cardholder on the Railcard?

The second cardholder can be any adult that might spend time with your children such as a friend, grandparent, or childminder.

How do I share my family and friends railcard?

If you have a second cardholder named on your Family & Friends Railcard they can also download the Railcard to their device to use the Railcard when you aren't, provided they are travelling with a child age 5-15. You will need to click “Manage my Railcard on the website homepage to log in to your account.

How do I transfer my Railcard from my old phone to my new phone?

If your Railcard is already associated to two devices, please log in to your account and you will find an option to Manage your devices for any active Railcards you own. Simply select the device you want to remove. Once you have done this you will be able to add your Railcard to a new device.

How do I contact Railcard by phone?

You will need to contact our customer support team on 0345 3000 250 so that we can better understand the activity that has caused your Railcard to be blocked. If appropriate, they will be able to help you get back online with your Railcard.

Can I transfer my Railcard to Trainline app?

The Railcard is associated to only the email address it was purchased under and so it can be shown on any trainline app that is logged in with that email address - you can log into more than one device with the same email address.

Do trains check your Railcard?

Yes. You must show your valid Network Railcard (digital or plastic) when you buy your ticket and travel on the train. Failure to present a valid Railcard will mean you have to pay a full fare or you may on certain services be liable for a Penalty Fare.

How do I share my digital Railcard?

If you have a second cardholder named on your Family & Friends Railcard they can also download the Railcard to their device to use the Railcard when you aren't, provided they are travelling with a child age 5-15. You will need to click “Manage my Railcard on the website homepage to log in to your account.

How much is a Railcard for two people?

Get 1/3 off rail fares when you travel together with the new Two Together Railcard.

Can you have 2 railcards?

It is possible to add multiple Railcards for different people who are travelling. When the fares are displayed, click on one of the prices to see how much money you have saved with your Railcard. Your total journey cost will include the correct discounts for each of the passengers and Railcards entered.

Can I use my family and friends Railcard without a child?

Am I eligible to use a Family & Friends Railcard? A: Any adult can buy a Family & Friends Railcard. To use it, at least one of the group travelling must be named on the Railcard and there must also be at least one child travelling on a child rate ticket.

Can I use my Railcard before 9am?

You can buy Network Railcard discounted tickets for travel any time on weekends and public holidays or from 10:00am Monday to Friday. You may be able to start your journey a little earlier than 10:00am, see the time restriction easements section for details or check at your local station.

How do I find my Railcard download code?

The download code allows you to add a purchased Railcard to the Railcard app. The download code is found within the email confirmation you would have received after we have approved your Railcard application.

Can I get a free Railcard on PIP?

Am I eligible for a Disabled Persons Railcard? Yes. If you receive Personal Independence Payments at any level for either the Mobility or Daily Living components, you are eligibile for a Disabled Persons Railcard.

Can I use my boyfriends Railcard?

No. The Railcard is for your use only, and provides discounts only on tickets bought for your own use. It does not cover anyone accompanying you.