How do I transfer my physical Railcard to digital?
How do I transfer my physical Railcard to digital? You cannot swap a plastic Railcard to a digital Railcard. However, when the time comes to renew your Railcard you can do this online and choose to have a digital Railcard.
How do I transfer my Railcard online?
If your Railcard is already associated to two devices, please log in to your account and you will find an option to Manage your devices for any active Railcards you own. Simply select the device you want to remove. Once you have done this you will be able to add your Railcard to a new device.
Does Trainline Digital Railcard work?
Yes. Although your Railcard will live in your Trainline App, it can still be used with tickets bought elsewhere.
How do I get my Railcard digitally?
Digital Railcard can be bought online only. Please click on 'Buy Now' on the website homepage to get started. When you get to the question 'Choose the type of Railcard you would like', select 'Digital' and follow the instructions on the screen to continue with your purchase.
How do I use my physical Railcard?
If you bought your physical Railcard at a rail station, you must carry your separate 16-25 Photocard that was issued at the time of purchase (or where appropriate a 'Permit to travel without Photocard') and you must present this in any circumstance where you present your physical Railcard (i.e. when buying tickets and ...
Can I buy a digital Railcard at a station?
At a station You can also apply for your Railcard by visiting any staffed station ticket office within the Network Railcard area and get your Railcard on the same day! Just be sure to allow yourself plenty of time between purchasing your Railcard and before you need to depart for your journey.
Does Trainline automatically apply Railcard?
We'll automatically apply your Railcard savings and show you the discounted price. Book your train tickets as a digital ticket, or to be collected at the station. Bring the device your digital Railcard and train tickets are stored on to show to a ticket inspector if asked.
How do I find my Railcard download code?
The download code allows you to add a purchased Railcard to the Railcard app. The download code is found within the email confirmation you would have received after we have approved your Railcard application.
How long does it take to get a digital Two Together Railcard?
How quickly will I get my new digital Railcard? A: In most cases, your digital Railcard will be available to use straight away. A download code will be sent to your registered email address, along with instructions on how to download your digital Two Together Railcard.
Do I need to bring my Railcard with me?
Yes! Your discounted ticket is not valid unless you bring your Railcard with you. Luckily if you buy online, you can add your Railcard to your digital wallet, so you won't forget it!
Do you need proof of Railcard?
You will need to provide proof of your Railcard and either the original and additional tickets that you have purchased, or if you have not yet paid, details of the notice to pay or notice of Penalty Fare.