How do I talk to an Uber driver after a ride?
How do I talk to an Uber driver after a ride? If you have just requested a ride, you can tap the bar with your driver's info at the bottom of the screen and select “Contact”. If you're contacting your driver after a ride about a lost item, you can go to the “Your Trips” section, select the appropriate ride and select “I lost an item” to get in touch with them.
How long does it take for Uber to respond to complaints?
If you contact Uber through help.uber.com, our support team will get back to you within 24 hours. You'll receive a notification on your phone (if you have notifications enabled) letting you know that you've received a response.
How do I contact Uber UK by phone?
Call us on +448081897190 or +448085015525 You can call us 24 hours a day, 7 days a week. Please note that this phone line only offers support for users or trips taken in the UK. You can also call the support line via your Uber app: Tap the 'Help' button in the menu.
Can you ask for a female Uber driver?
In the high-tech world that offers you the opportunity to hail a ride through an app on your mobile phone, you might think it's easy to choose whether you would like a man or a woman driver. Not so fast — neither Uber nor Lyft offer you the choice to choose the sex of your driver.
Do Uber drivers have to return lost items?
Drivers are independent contractors. Neither Uber nor drivers are responsible for the items left in a vehicle after a trip ends. We're here to help, but cannot guarantee that a driver has your item or can deliver it to you.
Can you call Uber from phone?
We understand that some people would prefer to talk to someone on the phone, so we created the option to call us to request your ride. 1-833-USE-UBER is available in the US where Uber is available. You can request your ride 7 days a week, from 4am – 10pm EST by phone.
Why does Uber charge me when driver cancels?
If you were charged after your driver cancelled, it was because your driver arrived and then waited for several minutes, then after you failed to appear after the time stated in the Uber Service Agreement, they cancelled.
Can I call an Uber without the app?
Uber riders don't have to have the app on their phone to request a driver. Riders can now call to book a ride on-demand or schedule one ahead of time.
How do I contact an Uber driver if I left something?
- Go to the Uber app & tap on the Menu (?) at the top left corner of the app.
- Tap on 'Your Trips'
- Select the trip on which you lost your item.
- Scroll down and select 'I lost an item'
- Tap on 'Contact my driver about a lost item'
- Scroll down and enter your contact number.
Can I pay Uber with cash?
Yes, you can pay with cash. Before requesting a ride, go to the Payment section in the app and select Cash. At the end of your trip, pay cash directly to your driver.
How much do you tip Uber drivers?
How much should you tip Uber drivers? Similar to tipping for other services, like getting a massage or going to the nail salon, the rule of thumb is to tip 20%, says Sokolosky. So if your ride costs $30—an average cost for a moderate trip in most cities—then you'll tip $6, for a total of $36.
How do I get a refund from Uber?
Resolving Your Request You can submit a request for a refund or a general complaint about your ride to Uber's customer service team at help.uber.com or in the app within 30 days of encountering an issue.
Are Ubers cheaper than taxis?
Inflated fare prices in times of high passenger demand, called SURGE pricing, often cause people to declare that rideshare prices are more expensive than cab fares. However, this isn't necessarily true. Business Insider published a report that found Uber, on average, to be cheaper than taxi cabs across the country.
Do Uber drivers know if you tip?
If your question was does an Uber driver know who the tippers are before they pick someone up the answer is no. But if a passenger tips, the driver will know and will know the amount after the ride is concluded. Do Uber drivers get mad when you don't tip them?
Does Uber have human customer service?
Whether you have a question about your account or want to report an incident, you can contact us. To speak directly with a trained agent on the phone, go to Help in the Driver app, then navigate to the issue you're experiencing to see the support options available.
How do I find my Uber driver?
- Open the app. Tap to open the app and request a ride as you normally would.
- Check out the driver's profile. Once a driver accepts your trip, you'll be able to scroll down to a card that opens their driver profile.
- Add to their driver profile.