How do I talk to a live person for Uber?
How do I talk to a live person for Uber? The 24/7 customer service Uber phone number is 800-593-7069 and while there's usually a 1-2 minute wait to talk to a rep, the help you get here can be a bit hit or miss.
Do you need an account to use Uber?
To use the website version of Uber, you will need to create an account to register your contact details and your payment method (PayPal and credit card) for the ride. Once that's done, head over to m.uber.com to order the ride: Enter your phone number to log in. Set the pickup location and destination on the map.
Can I use Uber in Europe?
Is Uber Available In Europe? The short answer is yes, there is Uber in Europe. However, it's not that simple! Uber is available in many popular European travel destinations but there are also many places where it does not exist yet.
Can you call an Uber by phone?
Customers can request a ride by dialing 1-833-USE-UBER. You can book a ride on-demand or schedule one ahead of time.
How reliable is scheduling an Uber in advance?
Uber will actively monitor all active cars at the time requested to find a ride for you but cannot guarantee a ride. In big cities and busy areas, there will likely be cars available throughout the day and night, but in the exceptional case that no drivers are available, you will be notified immediately.
Which countries accept Cash for Uber?
But outside of the United States, cash is a game changer for the company. This week, Uber started rolling out a cash payment option in Bandung, Indonesia and Manila, Phillippines. In May, Hyderabad, India, became the first city in the world in which Uber began accepting cash payments.
Can I pay Uber with cash?
Yes, you can pay with cash. Before requesting a ride, go to the Payment section in the app and select Cash. At the end of your trip, pay cash directly to your driver.
How much do you tip Uber drivers?
How much should you tip Uber drivers? Similar to tipping for other services, like getting a massage or going to the nail salon, the rule of thumb is to tip 20%, says Sokolosky. So if your ride costs $30—an average cost for a moderate trip in most cities—then you'll tip $6, for a total of $36.
How do I complain about Uber and get money back?
Resolving Your Request You can submit a request for a refund or a general complaint about your ride to Uber's customer service team at help.uber.com or in the app within 30 days of encountering an issue.
How do I escalate a complaint with Uber?
The best way to Uber contact customer service and get help is in the Trips and Help section of the app. You can report an issue with your ride, ask for a refund or fare adjustment, report a complaint about your driver, or handle any other issue that you might have with Uber.
Do Uber drivers know if you tip?
If your question was does an Uber driver know who the tippers are before they pick someone up the answer is no. But if a passenger tips, the driver will know and will know the amount after the ride is concluded. Do Uber drivers get mad when you don't tip them?
Can you call an Uber driver directly?
You can contact your Uber driver either before or after your ride has been completed. You can send a text message to your driver through the Uber app, or contact them with an anonymized phone number once your driver has confirmed your ride.
How do I call Uber without the app?
By dialing the toll-free number 1-833-USE-UBER (1-833-873-8237) in the U.S., customers can speak with an agent in English or Spanish to request a ride on-demand or reserve one for a future trip. Uber has piloted ride-hailing via phone before.