How do I sync my Railcard with Trainline?


How do I sync my Railcard with Trainline? To view your Railcard in the app, you'll need to first log in to your account with the same email address you purchased with. After logging in, navigate to the Account tab and tap on Your Railcards to bring up the list of Railcards you've purchased. Then tap on Download Railcard to download it to your device.


Is Trainline Railcard digital?

You can now buy the following digital Railcards with us and store them directly in your Trainline app. Age-based Railcards are great for students, young professionals and seniors. Railcards are great for friends, couples and family members.


How do I update my Railcard?

You can renew your Railcard 30 days before expiry, simply:
  1. Log into your account. You will have made this when you first purchased your Railcard.
  2. Click on the Railcard you wish to renew.
  3. Check all the details are correct.
  4. Pay.
  5. And you're done!


How do I remove expired Railcard from Trainline app?

Once logged in, click on 'Details' under your active digital Railcard, then click on 'Manage Digital Devices' and select the device you want to remove.


How do I manage my Railcard account?

Please go to Manage my Railcard on the website homepage to log in to your account. Once logged in, on the top right of your account summary page, please click on your 'Menu Profile' and select 'Personal Details'. You will be given the option to update or change your personal details, including your address.


Why is my Railcard not showing in Trainline app?

To view your Railcard in the app, you'll need to first log in to your account with the same email address you purchased with. After logging in, navigate to the Account tab and tap on Your Railcards to bring up the list of Railcards you've purchased. Then tap on Download Railcard to download it to your device.


How do I remove my Railcard from Trainline?

Simply click 'Manage my Railcard' on the top right of the website homepage to log in to your account. Once logged in, click 'MY RAILCARD' then click 'View my Railcard'. Under 'Registered Devices' click 'Remove' next to the device you want to remove.


How do I link my Railcard to Trainline?

To view your Railcard in the app, you'll need to first log in to your account with the same email address you purchased with. After logging in, navigate to the Account tab and tap on Your Railcards to bring up the list of Railcards you've purchased. Then tap on Download Railcard to download it to your device.


What does Trainline Railcard do?

Generally, all Railcards can be used for discounted train fares during Off-Peak times, weekends, and public holidays. Some, like the age-related Railcards, can be used during Peak times with a minimum fare, and the Disabled Persons Railcard can be used at any time.


How do I find my Railcard download code?

The download code allows you to add a purchased Railcard to the Railcard app. The download code is found within the email confirmation you would have received after we have approved your Railcard application.


Why is Trainline more expensive than national rail?

The trainline is a reseller/agent so although the fares are usually the same, you may other charges such as booking fees/credit card fees and delivery fees and may miss any special promotional fares. There is no point in booking through them.