How do I stop someone from using my card on Bolt?


How do I stop someone from using my card on Bolt? If you believe that someone has gained access to and/or used your account without your consent, please contact your bank to block your card immediately to prevent further unauthorised use. Suspicious activity can include: Order requests you didn't make. Receipts for orders you don't recognize.


Can Bolt drivers see your phone number?

The personal data of the passenger is only disclosed to the ride-hailing drivers when they engage with a ride on in the Bolt app; in such a case, the driver will see the name, phone number (in some countries the number is masked), rating and geolocation data of the passenger.


How do I stop a Payment being taken from my debit card?

Stopping a card payment You can tell the card issuer by phone, email or letter. Your card issuer has no right to insist that you ask the company taking the payment first. They have to stop the payments if you ask them to. If you ask to stop a payment, the card issuer should investigate each case on its own merit.


Is it safe to pay with card on Bolt?

We want to assure you that it is 100% safe to pay with card for your Bolt ride. We do not store any payment information on our platform, so you don't need to worry about anything getting lost or stolen.