How do I speak to Eurostar?

How do I speak to Eurostar?

How do I speak to someone at Eurostar?

The best way to contact us is via our Contact Us form. This allows us to prioritise queries and respond as quickly and efficiently as possible. If your query is about an existing booking, please provide your booking reference. Or call us on: +1 646 934 6454 (cost of a local call depending on the operator).

Do you have to speak French to work for Eurostar?

French signalmen refuse to speak English Which is why all Eurostar train drivers are required to be bilingual to a point. All candidates must take a nine-month course, which includes going to live with a French family, before they even get near a train.

Do pensioners get free travel in France?

Reduced rates and sometimes free travel cards are offered for French residents over the age of 65. Free Navigo passes are available to over-65s in the Greater Paris area (although there is an income cap to qualify), and provide access to all Metro services, RER trains, trams, and buses.

Is there a senior discount on Eurostar?

Eurostar, which operates the Chunnel trains, no longer advertises a senior fare.

Do you need to arrive 90 minutes before Eurostar?

The check-in procedure for Eurostar train journeys takes roughly 20 minutes from start to finish, and depending on the class you're travelling in, it's recommended that you arrive at least 90 minutes before your Eurostar train leaves.

Does Eurostar get cheaper closer to the date?

Book early to get the best prices Don't worry if you're still deciding on the exact dates. With Eurostar, you can book tickets up to 120 days in advance and the earlier you book, the better value the fares.

Do you check in luggage on Eurostar?

You don't need to check in luggage as long as it's within your allowance.

Do you need to print Eurostar tickets?

But, whichever station you're catching the Eurostar from, you'll need to make sure you've printed your tickets at least 45 minutes beforehand - this gives you time to check in and board the train. You'll also need your ID to check in.

Can I bring food on Eurostar?

Can I take food on board? Absolutely. You can bring your own food on European and London routes. And unlike in the sky, we won't restrict you with stifling rules on liquids.

Should you book Eurostar in advance?

Book early to get the best prices With Eurostar, you can book tickets up to 120 days in advance and the earlier you book, the better value the fares.

Do you still have to wear a mask on Eurostar?

Please remind your customers that face masks must still be worn in our stations and on board our trains for the safety of our passengers and colleagues.

How long do you need to be at Eurostar before your train?

For stress-free boarding, we recommend that you arrive in the station 20 minutes before the scheduled departure time of your train.

Do they check your passport on the Eurostar?

Your passport will be checked by UKBA security staff before being checked by French passport control. This will only take a few minutes.

How strict are Eurostar with luggage?

On Eurostar there's no weight limit for your luggage, but you must be able to carry and lift your bags safely on your own, as there is no porter service at the station and our teams are unfortunately unable to help with luggage. Each bag can be up to 85cm long at its widest point and should be clearly labelled.