How do I set up a cancellation policy on Airbnb?


How do I set up a cancellation policy on Airbnb?

To change your cancellation policy:
  1. Go to Listings and select the listing you want to change.
  2. Click Booking settings.
  3. Under Policies, go to Cancellation policy and click Edit.
  4. Select a policy, then click Save.


What are the cancellation policy options for Airbnb hosts?

Cancellation fee The amount depends on when you accepted the reservation and how soon before check-in you canceled it: More than 7 days before check-in, $50 will be deducted from your next payout. Less than 7 days before check-in, $100 will be deducted from your next payout.


What is the difference between strict and firm cancellation policy on Airbnb?

How the Airbnb Firm Cancellation Policy Works. With the Firm policy, guests can receive a full refund if they cancel at least 30 days before check-in on long-term stays – as opposed to the “Strict” policy where guests can only receive a full refund if they cancel within 48 hours of booking.


Can Airbnb hosts give refunds?

It can happen to the best of Hosts: The wifi is a no-show, or the hot tub isn't hot. If something gets in the way of your guest's good time, you can send them a full or partial refund before, during, or after their stay. We'll notify them right away, and process the refund within 48 hours.


How to cancel an Airbnb reservation without penalty as a host?

These situations include:
  1. Valid reasons beyond the Host's control, such as emergency repairs (like a gas leak or a burst pipe) or serious personal illness that prevents hosting.
  2. Proof that a guest intends to break house rules, have an unauthorized party, or otherwise violate our Party and Events Policy.