How do I renew my expired Network Railcard?
How do I renew my expired Network Railcard? Please click 'Renew my Railcard' on the website homepage to log in to account. Once logged in, click 'Renew' under your expired or soon to expired Railcard, select 'Digital' or 'Plastic' under 'Choose the type of Railcard you would like' section and follow the instruction on the screen to complete your purchase.
Can I use my Network Railcard before 10am?
You can use your Network Railcard to get discounts on tickets for travel from 10:00am Mondays to Fridays and at any time on Saturdays, Sundays and Public Holidays. Please note, the 10:00am Monday to Friday Network Railcard time restriction applies to all ticket types.
Can two people travel on a Network Railcard?
Can I use my Network Railcard to buy tickets for other people? A: You can purchase tickets for yourself and up to three adults travelling with you and they will also get up to 1/3 off their rail fare. Plus, you can take up to four children (aged 5 to 15 years) with you and save 60% on each child fare.
What to do if Railcard code expires?
You will need to click 'Manage my Railcard' on the top right of the website homepage to log in to your account. Once logged in, click 'MY RAILCARD' then click 'View my Railcard' to request a new download code. Your new download code will be generated once you have click 'Get new Download Code'.
How do I contact Railcard by phone?
You will need to contact our customer support team on 0345 3000 250 so that we can better understand the activity that has caused your Railcard to be blocked. If appropriate, they will be able to help you get back online with your Railcard.
Can I use my Railcard on the date of expiry?
Yes. Your Railcard is valid up until and including the date shown on your Railcard.
Can I renew my Railcard on Trainline?
You'll just need to be logged into your Trainline account, select the Railcard type you want to renew, confirm your details and then pay for your new Railcard.
Why is my Network Railcard not giving me a discount?
A Network Railcard will not give you discounts on Advance tickets, Season Tickets, First Class tickets, Oyster pay as you go, Eurostar tickets, special excursions or charter trains, or in conjunction with some Train Company special offers.
Can I get a Network Railcard online?
You can buy your Network Railcard online or at a staffed station Ticket Office within the Network Railcard area. To buy online, simply click 'Buy Now' on the website homepage and follow the instructions on the screen.
Can I renew my Railcard after it has expired?
Can I renew an expired Railcard? Yes you can still renew a Railcard in your online account once it has expired.