How do I protest an Uber charge?

How do I protest an Uber charge? On the Uber app, a rider can review their trips, click on a particular trip, and find the option to submit a dispute for the damage fee they were charged for. On the Lyft app, a rider can review their ride trips, tap “Get Help” and “Request a Review” for the additional fee that was charged to them.

How do I contact Uber UK by phone?

Call us on +448081897190 or +448085015525 You can call us 24 hours a day, 7 days a week. Please note that this phone line only offers support for users or trips taken in the UK. You can also call the support line via your Uber app: Tap the 'Help' button in the menu.

Is Uber 24 7 in UK?

With the Uber app, riders and drivers connect 24/7, and convenience is prioritised every step of the way, starting with booking a trip. All it takes is a few taps to get started. Download the mobile app, enter your pick-up and drop-off addresses, then select UberX to confirm your trip in London.

How much does Uber refund?

We will always provide a full refund of the upfront price you were charged at the time you requested your trip if you decide to cancel it. If you were charged a cancellation fee, this might not be included in the refund. The refund can take up to 7 business days to process, depending on your bank issuer.

Can Uber refund my money?

You can submit a request for a refund or a general complaint about your ride to Uber's customer service team at help.uber.com or in the app within 30 days of encountering an issue.

How do I contact Uber?

If you contact Uber through help.uber.com, our support team will get back to you within 24 hours. You'll receive a notification on your phone (if you have notifications enabled) letting you know that you've received a response.

Why does Uber keep double charging me?

What looks like an extra or duplicate charge on a trip is likely an authorization hold. At the start of a trip, Uber may place a temporary authorization hold for the upfront price of the trip on your payment method. This also includes trips that are later canceled.

Can I dispute an Uber charge?

If you need to dispute an Uber charge, you can do so via the mobile app or the Uber website. You may need to dispute a fare on Uber if you think you were overcharged or you were charged for a canceled ride, but disputing an Uber charge isn't an automatic guarantee that you'll receive a refund.

How do I contact Uber about an overcharge?

How do I get a refund from Uber for extra charges?

Resolving Your Request You can submit a request for a refund or a general complaint about your ride to Uber's customer service team at help.uber.com or in the app within 30 days of encountering an issue.

Can I talk to a live person at Uber?

24/7 phone support To speak with an agent, go to Help in your Uber Driver app, then tap Call Support.

How do I call Uber without the app?

By dialing the toll-free number 1-833-USE-UBER (1-833-873-8237) in the U.S., customers can speak with an agent in English or Spanish to request a ride on-demand or reserve one for a future trip. Uber has piloted ride-hailing via phone before.