How do I pay with Railcard?


How do I pay with Railcard? You can use your Railcard to buy tickets online, at a ticket office, from a ticket machine, and over the phone. When you enter a journey into our Journey Planner, you can add the number and type of Railcards you wish to use.


What happens if you forget to use Railcard?

If you have forgotten your Railcard you may be asked to purchase another ticket. The conditions of travel state that the Railcard must be carried by the customer in order for the ticket to be valid.


Do you need a photo for Railcard?

Under 'Choose the type of Railcard you would like' you can select if you want a 'Digital' or a 'Plastic' Railcard. You will be asked to provide a digital passport-style photo if you select 'Digital'. You do not need a photo if you have ordered a 'Plastic' Network Railcard.


What proof do you need for a Railcard?

No. Just your name, address and basic information is required.


Do pensioners get free rail travel in UK?

You can get an older person's bus pass when you reach State Pension age, which is currently 66 for both women and men. If you're 60 or over and live in London, then you can get free travel on buses, trains and other modes of transport in and around London with a 60+ London Oyster photocard.


Is the Railcard a physical or digital card?

Digital Railcards are stored within the Railcard app on your smart phone or tablet, meaning there's no need to carry the physical card around with you. They can be stored on up to two devices and used quicker than plastic Railcards as they do not need to be sent in the post.


Can 2 people use the same Railcard?

A: No. The Railcard is for use by you and the second named adult on your Railcard when you are travelling together. The two named cardholders must travel together for the entire journey for their discounted tickets to be valid.


Do I need a physical copy of my Railcard?

Using your Railcard You can get your Railcard in a digital format to be stored in the National Rail Railcard app on your phone or tablet, or as a physical card. You can use your Railcard to buy tickets online, at a ticket office, from a ticket machine, and over the phone.


Are railcards only valid after 10am?

You can buy Network Railcard discounted tickets for travel any time on weekends and public holidays or from 10:00am Monday to Friday. You may be able to start your journey a little earlier than 10:00am, see the time restriction easements section for details or check at your local station.


How do I use my Railcard digitally?

Open the app*, and tap on the + symbol in the top right hand corner to get started. Select Add an existing Railcard at the top of the screen. Enter the download code you received in an email titled Your digital Railcard download code, and click continue.


Do I need to bring my Railcard with me?

Yes! Your discounted ticket is not valid unless you bring your Railcard with you. Luckily if you buy online, you can add your Railcard to your digital wallet, so you won't forget it!


How does a railcard work?

You can use your Railcard to buy tickets online, at a ticket office, from a ticket machine, and over the phone. When you enter a journey into our Journey Planner, you can add the number and type of Railcards you wish to use. It is possible to add multiple Railcards for different people who are travelling.