How do I get my Uber account on my new phone?


How do I get my Uber account on my new phone? To move your existing Uber account to a new phone, install the Uber app on the new phone, sign in using the phone number or email associated with your existing account, and follow the prompts to verify your account and transfer your information to the new phone.


How do I find my Uber driver profile?

How it works
  1. Open the app. Tap to open the app and request a ride as you normally would.
  2. Check out the driver's profile. Once a driver accepts your trip, you'll be able to scroll down to a card that opens their driver profile.
  3. Add to their driver profile.


How do I reconnect my Uber driver?

Call him or her. The connection between your phone and the driver's phone (which is scrambled for privacy) is kept open for a bit—because we all know people lose things in the back seat. After that, call Uber on your app and ask either to speak to or to leave a message for the driver.


Do I need both Uber apps?

Interestingly, while customers use two separate apps for Uber rides and Uber Eats, drivers use the same app for both services. This saves drivers the hassle of working between different apps, while reducing the chance of any confusion.


Why did Uber delete my account?

It's possible that your Uber account has been disabled for several reasons, including violations of the Uber Community Guidelines or Terms of Service. These violations could include issues with payment, fraudulent activity, or a history of unsafe behavior.


Can a family member use my Uber account?

Tap to open the app, go to the menu, choose Settings, scroll down to Set up your family and select the qualifying contacts you would like to add. Once added, the family profile rider will receive an invitation request. Please note: you must have the latest version of the app to use family profiles.


Will Uber deactivate you?

When possible, we'll let a driver or delivery person know if they're at risk of losing access to their account. However, there are times when we may need to remove access without warning, such as when: We receive reports or information that require immediate review for legal or safety reasons.


Can you delete Uber account and start over?

Can you delete your Uber account and start over? Yes, you can delete your account and start a new one. You can't erase feedback ratings however, and you'll need a different email address and phone number. This is one of the reasons why it's important to be well-behaved from the jump.


Can I delete Uber driver app and reinstall?

Reinstall the app and log in. Uber will autopopulate all of your information. Everything will be as it was. If you deleted your app because it had a glitch, you may not have your last ride on there; but ,you will find everything else intact.


Why do Uber accounts get banned?

Serious criminal convictions—including sexual assault, sex crimes against children, murder/homicide, terrorism, human trafficking, and kidnapping—at any time in the driver or delivery person's history. Any serious criminal charges that are still pending. Multiple moving violations or accidents in the last 3 years.


How much do you tip Uber drivers?

How much should you tip Uber drivers? Similar to tipping for other services, like getting a massage or going to the nail salon, the rule of thumb is to tip 20%, says Sokolosky. So if your ride costs $30—an average cost for a moderate trip in most cities—then you'll tip $6, for a total of $36.


How do I contact Uber customer service?

24/7 customer support
  1. Tap Help in the app menu.
  2. Find the topic matching your concern.
  3. Let us know how we can help.


Can you log into Uber driver on another phone?

Yes, because you log in to the app with your username and password. It doesn't matter what phone you log in on. Will the Uber Driver app run in the background if I switch applications on my phone?


How long does Uber temporary hold last?

How long does it take for the hold to be reversed? Uber reverses the hold immediately after your trip ends. This normally takes 3-5 business days to reflect in your account.


Can you have two Uber accounts with the same phone number?

uber allows only one account for one number.