How do I get my TfL refund from contactless?


How do I get my TfL refund from contactless? Before you claim Please wait at least 48 hours as you might receive an automatic refund: Oyster - we'll automatically add it to your card the next time you touch in or out of a rail journey. Contactless - the refund will show on your next card statement, or we will adjust the fares charged when you next travel.


How do I get a refund on my TfL contactless card?

Please wait at least 48 hours as you might receive an automatic refund:
  1. Oyster - we'll automatically add it to your card the next time you touch in or out of a rail journey.
  2. Contactless - the refund will show on your next card statement, or we will adjust the fares charged when you next travel.


How do I get my money from Oyster?

If you have £10 or less pay-as-you-go credit, you can get a refund from Tube station ticket machines. Just touch your Oyster on the yellow card reader, select 'Oyster refund' and follow the instructions. The ticket machine will dispense a refund in cash.


Where do I claim my TfL refund?

Claim a refund online Or create an account. If you're claiming a refund for a delay on the Elizabeth line and can't see your station in the list, call us on 0343 222 1234 Monday to Friday 08:00-20:00 (charges may apply).


How do I contact TfL penalty charge?

It may be possible to give you a quick decision over the phone, depending on the evidence available at the time of calling. Find out more about making a representation. For more information, telephone us on 0343 222 3333 (TfL call charges). Lines are open 08:00-20:00 Monday to Friday.


How do I report a TfL problem?

Taking your complaint further
  1. Online: Visit the London TravelWatch website.
  2. Phone: 020 3176 2999 (09:00-17:00, Monday to Friday)
  3. Address: London TravelWatch. Europoint. 5-11 Lavington Street. London SE1 0NZ.


What do I do if TfL overcharged me?

If you still feel you've been incorrectly charged, you'll then need to contact TfL to resolve this for you. If you've been charged a maximum fare because you've touched in with one card and touched out with another, we're only able to refund the charge that applied to your Barclays debit card or Barclaycard.


Does TfL refund you if you tap in and out at the same station?

You can get a refund if you have been charged for touching in and out at the same station without making a journey.


How do I contact TfL customer service oyster?

You can see your journey history by signing into your TfL online account, via the TfL Oyster and contactless app or you can request a copy by calling Customer Services on 0343 222 1234 (TfL call charges).