How do I get my money back from my Visitor Oyster card?
How do I get my money back from my Visitor Oyster card? You can take your Visitor Oyster card to a Visitor Centre, to get a refund of any remaining credit. This will be paid in cash or refunded to your debit/credit card.
Why has my Oyster card been Cancelled?
If your card has failed revenue inspections or we have detected suspicious travel, we may stop it from further use.
How do I get a refund on my first generation Oyster card?
At a London Underground ticket machine, you can get a refund of up to £10 pay-as-you-go credit. Simply touch your Oyster card on the yellow card reader on the ticket machine, select Oyster refund and follow the on-screen instructions. You can see the refunded amount due on the screen before finalising your request.
How do I cancel my Oyster card?
You can report your Oyster card lost or stolen by signing into your account or calling us on 0343 222 1234. We will stop your Oyster card and the Continuous Payment Authority.
What happens to the money on an expired Oyster card?
Unused credit on your Visitor Oyster card The pay as you go credit on your Visitor Oyster card never expires so you can keep your card until your next visit, or lend it to family and friends. If you don't need your Visitor Oyster card, you can get the remaining credit refunded.
Is my Visitor Oyster card still valid?
Unused credit on your Visitor Oyster card The pay as you go credit on your Visitor Oyster card never expires so you can keep your card until your next visit, or lend it to family and friends. If you don't need your Visitor Oyster card, you can get the remaining credit refunded.
How do I contact the Oyster card?
Your information rights. You can see your journey history by signing into your TfL online account, via the TfL Oyster and contactless app or you can request a copy by calling Customer Services on 0343 222 1234 (TfL call charges).
Can you still get Oyster card deposit back?
You now have to pay a £7 fee for an Oyster card, and if you bought yours on or after 4 September 2022, it is non-refundable. Previously, you had to pay a £5 deposit, which was and still is refundable.
How do I contact TfL for refund?
If your claim is successful, you'll be refunded the value of a single fare for the delayed journey. If your claim is unsuccessful and you believe that you are entitled to a refund, you can appeal by calling us on 0343 222 1234 Monday to Friday 08:00-20:00 (charges may apply) or online via our Help & Contacts page.
What happens if you dont use your Oyster card?
If you want to do it over the phone, call TfL customer services on 0343 222 1234 between 8am and 8pm. For full info on what to do about lost, stolen or faulty Oyster cards, see the 'Refunds and replacements' section of the TfL website.
Can you check an Oyster card online?
Download the TfL Oyster app to check your balance, add credit to your Oyster card, and buy 7 Day, Monthly and Annual Travelcards. If you have an Oyster card and are a UK resident, you can set up an Oyster online account and top up your card online. You can't top up Visitor Oyster cards online.
What is the difference between a Visitor Oyster card and an Oyster card?
In conclusion, the main difference between Standard and Visitor Oyster cards is that Standard Oyster cards are reusable, while Visitor Oyster cards are disposable. In addition, standard Oyster cards do not come with a daily price cap, while Visitor Oyster cards do.
Can I use someone elses Oyster Visitor card?
If you only have pay as you go credit on your Oyster card, you can lend it to someone else. Two people can't use the same contactless or Oyster card for a journey. If you have a Travelcard, Bus & Tram Pass or discount added to your Oyster card, you can't lend it to someone else.
Can visitors buy regular Oyster card?
Non-UK residents can buy Visitor Oyster cards* before arriving in London, and they are ready to use immediately, so you save time. Standard Oyster cards cost £5 (refundable) and can be purchased on arrival and loaded with credit.
Can I get a refund on my TfL Travelcard?
You can get a refund if you haven't used your ticket and you send it to us before the start date. We do not give a refund for used or partly used One Day Bus & Tram Passes, Day Travelcards or single or return paper tickets.
How long does it take for TfL to refund?
Transport for London (TfL) aims to provide refunds within 10 working days. There are instances, such as complex claims or a large volume of claims arriving at once, when this is not always possible.
How do I contact TfL for overcharging?
You can also contact TfL in the following ways: Visit the TfL Help and Customer Support page. Email your query via: https://tfl.gov.uk/help-and-contact/ If you need urgent assistance from Transport for London, you can also call the 24-hour travel information helpline 0343 222 1234 (service and network charges may apply ...