How do I get my money back from my Oyster card London?
How do I get my money back from my Oyster card London? Simply touch your Oyster card on the yellow card reader on the ticket machine, select Oyster refund and follow the on-screen instructions. You can see the refunded amount due on the screen before finalising your request.
How do I get my money back from my Visitor Oyster card?
You can take your Visitor Oyster card to a Visitor Centre, to get a refund of any remaining credit. This will be paid in cash or refunded to your debit/credit card.
How long does money stay on Oyster card?
Unused credit on your Visitor Oyster card The pay as you go credit on your Visitor Oyster card never expires so you can keep your card until your next visit, or lend it to family and friends. If you don't need your Visitor Oyster card, you can get the remaining credit refunded.
Do you tap oyster when leaving bus?
Visitor Oyster cards, Oyster cards and contactless payment cards are the cheapest way to travel in London. To use an Oyster card, touch the card on the yellow reader at the gates as you enter and end your journey. You don't need to touch out at the end of your journey on buses and trams.
How do I contact the Oyster card?
Your information rights. You can see your journey history by signing into your TfL online account, via the TfL Oyster and contactless app or you can request a copy by calling Customer Services on 0343 222 1234 (TfL call charges).
How long to claim Oyster refund?
Before you claim If you do not get an automatic refund, you have up to 8 weeks from your journey to claim. We will not give a refund if you have already claimed 3 maximum fare refunds in the same calendar month.
How do I contact TfL for refund?
If your claim is successful, you'll be refunded the value of a single fare for the delayed journey. If your claim is unsuccessful and you believe that you are entitled to a refund, you can appeal by calling us on 0343 222 1234 Monday to Friday 08:00-20:00 (charges may apply) or online via our Help & Contacts page.
How do I check my Oyster card balance?
What to do? As Oyster for Visitor cards can't be registered, the balance can't be checked on line. You'll need to touch in at a Tube, DLR, or Overground ticket machine which will show the balance remaining on the card, and that balance will remain in situ until used.
Can I use my Oyster with no money on it?
A card with a negative balance may only be reused once it is topped up. The Oyster card deposit has been there specifically to prevent customers having an incentive to discard cards with a negative balance.
How do I speak to a human at TfL?
If a customer prefers to speak to an advisor, TfL has a telephone line available 24 hours a day, 7 days a week. The telephone number is 0343 222 1234 and all calls will be charged at a local rate – which is often free on many tariffs. Alternatively, TfL's online tools allow customers to self-serve with minimal effort.