How do I get my FasTrak fees waived?
How do I get my FasTrak fees waived? How can I get the penalties waived? You must call the FasTrak Customer Service Center at 877-BAY-TOLL (877-229-8655) to obtain a waiver of penalties. Note that regional toll operators have different policies for their one-time penalty waivers so all penalties may not be waived.
What happens if you go through FasTrak without a FasTrak?
If a valid FasTrak toll tag is not detected, an image of the vehicle license plate will be used to send a violation notice to the vehicle’s registered owner through the mail. The notice will include the toll amount plus a penalty for using the express lane without a valid FasTrak toll tag.
Does FasTrak refund money?
Simply navigate to the Account Settings tab and select Close Account. To receive a refund for your toll tag security deposit, you must return your toll tag(s) within 10 business days of the closure request.
How long do you have to pay FasTrak invoice?
Pay a FasTrak Toll Invoice You must pay this invoice within 21 days online, over the phone, by mail, or by using a Cash Payment Location(opens in a new window).
How does FasTrak catch you?
Cameras take pictures of the vehicle license plates as they pass through. In case a toll tag is not detected, the pictures are used to identify your vehicle. If you have an account with FasTrak, your account will be charged.
Why did FasTrak charge me $40?
In addition, you agree to make a minimum cash or check payment of $40 each time your toll account balance falls below your replenishment threshold (initially $30). You agree that such payment will be received by the Customer Service Center prior to your account reaching a zero balance.
Does FasTrak make mistakes?
SAN FRANCISCO (CBS SF) -- Every day, an average of 33 car owners are mistakenly accused of failing to pay a toll on a Bay Area Bridge, and many of those say fighting Fastrak's mistakes can be time consuming and frustrating.