How do I get a refund if my train is Cancelled?


How do I get a refund if my train is Cancelled? If your train is delayed or cancelled and you choose not to travel, your unused ticket can be refunded without any fees by the original retailer. If you bought your ticket from a train company, you can find their contact information on our Find a Train Company page.


Can I get an earlier train than the one I booked Trainline?

Can I get an earlier train with an Advance ticket? Advance train tickets aren't flexible, so you must catch the train specified on your ticket. If you catch an earlier train, you may have to pay additional fees, so please check with ticket staff at the station.


How can I check Cancelled train?

Amtrak App: Use the train status tool in the Amtrak app to check the status of a specific train. Available on the App Store and Google Play. Phone: Call 800-USA-RAIL to speak with a representative.


Can I use any train if my train is Cancelled?

If a train is cancelled (and that's what's happened here) you're entitled to take the next train that matches any restrictions on your ticket. So if your ticket is routed via a certain place, you must go that way, or if it's only valid on a certain train company, you must use that companies services.


How late can you get a refund on Trainline?

You must claim the refund within 28 days of your train ticket's expiry date.


Can I get the next train if I miss mine Trainline?

If your connecting train is with the same Carrier as the delayed train you will be able to travel on the next available train to your destination.


What happens if my train gets Cancelled on Trainline?

If you can't take the next train or decide not to travel, you'll be entitled to a refund. If you are making a return journey and only one leg of your journey is affected, we can offer a fee-free refund or change of journey for both legs of your trip.


How do I make a claim on Trainline?

You'll find it in the policy document attached to the email you received from 'Trainline - Travel Insurance'. The easiest way to make a claim is online. In the policy confirmation email from 'Trainline – Travel Insurance' there is a link to the online claims journey.


Are rail strikes planned for May 2023?

4 May 2023 A number of strikes on the national rail networks have been announced on dates in May and June 2023. Please keep an eye on the news and be aware that your travel may be disrupted. Rail workers are due to strike on Friday 12 May, Saturday 13 May, Wednesday 31 May and Saturday 3 June.


Are there any train strikes in June 2023?

A separate strike by the National Union of Rail, Maritime and Transport Workers (RMT) will take place on Friday 2 June 2023. The widespread disruption will see 20,000 railway workers in catering, train managers and station staff all take action as passengers face more travel chaos from three strikes in just four days.


Can I travel in another train if I miss my train?

Depending on the class of ticket you have, you may or may not be allowed to board the next train with the same ticket. According to railway regulations, once you reserve a seat, you are not permitted to use the same ticket to board the next train.