How do I get a new digital Railcard download code?


How do I get a new digital Railcard download code? If you have purchased your Railcard from the Railcard website you will need to click 'Manage my Railcard' on the website or homepage to log in to your account. Once logged in, please click 'Get a new download code' to generate a new download code.


Can I have digital Railcard on two phones?

You can store your digital Railcard on up to two devices at a time. If you want to add it a third, you will need to remove it from one of your existing devices using the steps descirbed above.


How do I update my Railcard?

You can renew your Railcard 30 days before expiry, simply:
  1. Log into your account. You will have made this when you first purchased your Railcard.
  2. Click on the Railcard you wish to renew.
  3. Check all the details are correct.
  4. Pay.
  5. And you're done!


How do I renew my digital Railcard?

Please click 'Renew my Railcard' on the website homepage to log in to account. Once logged in, click 'Renew' under your expired or soon to expired Railcard, select 'Digital' or 'Plastic' under 'Choose the type of Railcard you would like' section and follow the instruction on the screen to complete your purchase.


How do I get a new download code for my 16 17 Railcard?

If you still can't find it, please click 'Manage my account' on the website homepage to log in to your account. Once logged in, click on 'Get new Download Code' to request a new download code.


Can you get a digital Railcard instantly?

In most cases, your digital Network Railcard will be available to use straight away. A download code will be sent to your registered email address, along with instructions on how to download your digital Network Railcard.


What happens if you lose your Railcard?

If you bought it at a station, provided you can produce the completed Receipt portion of your original application form, then you can apply for your lost or damaged Railcard to be replaced at any staffed station ticket office.


How do I receive my digital Railcard?

After ordering your digital Railcard you will be sent an email which contains a download code. You will use this download code to add your digital Railcard on your phone or device.


How long to get Railcard download code?

Please allow up to 5 working days for your Railcard application to be reviewed. Once approved, a download code will be sent to your registered email address, along with instructions on how to download your digital 16-25 Railcard.


Does a digital Railcard have a photo on?

A: If you opt for a digital Railcard, you must provide a photograph.