How do I find my Railcard download code?
How do I find my Railcard download code? The download code allows you to add a purchased Railcard to the Railcard app. The download code is found within the email confirmation you would have received after we have approved your Railcard application.
How do I activate my digital Railcard?
If you have already bought a digital Railcard, you should have received a 'digital Railcard Download code' on both the purchase confirmation page and by email. Once you've got this code, go to the Railcard app, tap on the '+' button in the top left of the screen and enter your code.
Can you share a digital Railcard?
The second cardholder can now use this download code to download the Railcard onto their device, however you can only store a digital Railcard on a maximum of 2 devices. If you need to delete a Railcard from a device you can also do this within your account.
Can I buy a Railcard that is not digital?
Unfortunately, you can only have one version of your Railcard – either plastic or digital.
Is the Railcard a physical or digital card?
Digital Railcards are stored within the Railcard app on your smart phone or tablet, meaning there's no need to carry the physical card around with you. They can be stored on up to two devices and used quicker than plastic Railcards as they do not need to be sent in the post.
Why is my download code not working on Railcard?
Your download code may have expired or been used on too many devices. You can only store your Veterans Railcard on a maximum of 2 devices, so you will need to remove it from an existing device to add it to a new one.
Can 2 adults travel on a family and friends Railcard?
The Family & Friends Railcard gives you 1/3 off train fares for up to 4 adults and 60% off for up to 4 kids between 5 and 15.
Can two people download two together Railcard?
A: Yes, if you hold any other Railcard (including another Two Together Railcard) you can still buy a Two Together Railcard. How many Two Together Railcards can I have? A: There is no limit on the number of Two Together Railcards you can hold.
Can I put my plastic Railcard on my phone?
You cannot swap a plastic Railcard to a digital Railcard. However, when the time comes to renew your Railcard you can do this online and choose to have a digital Railcard.
How long to get Railcard download code?
Please allow up to 5 working days for your Railcard application to be reviewed. Once approved, a download code will be sent to your registered email address, along with instructions on how to download your digital 16-25 Railcard.
Can I book a ticket for someone else using my railcard?
Can I use my railcard to buy a ticket for someone else? Many railcards allow you to buy tickets for people who are travelling with you. You cannot buy tickets with a railcard discount and give them to someone who will be travelling alone without a railcard.