How do I find my digital senior railcard?


How do I find my digital senior railcard? Digital Railcards are stored within the Railcard app on your smart phone or tablet, meaning there's no need to carry the physical card around with you.


How do I renew my Senior Railcard?

Please click 'Renew my Railcard' on the website homepage to log in to account. Once logged in, click 'Renew' under your expired or soon to expired Railcard, select 'Digital' or 'Plastic' under 'Choose the type of Railcard you would like' section and follow the instruction on the screen to complete your purchase.


Is there a Senior Railcard for Europe?

You can buy a Senior Pass if you are 60 or over on the date you choose to start your trip. If you're 59 on your first day of travel, you'll need to order an Adult Pass. The senior discount is available for either 1st class or 2nd class travel.


Is a digital Senior Railcard instant?

In most cases, your digital Senior Railcard will be available to use straight away. A download code will be sent to your registered email address, along with instructions on how to download your digital Senior Railcard.


Do I need a photo for a digital senior railcard?

If you opt for a digital Railcard, you must provide a photograph. The photo should have been taken with nothing covering the outline of eyes, nose or mouth.


Do I need an app for digital Railcard?

Digital Railcards are stored within the Railcard app on your smart phone or tablet, meaning there's no need to carry the physical card around with you. They can be stored on up to two devices and used quicker than plastic Railcards as they do not need to be sent in the post.


When can I use my digital Railcard?

In most cases, your digital 16-25 Railcard will be available to use straight away. A download code will be sent to your registered email address, along with instructions on how to download your Railcard.


Can I get an online copy of my Railcard?

If you have ordered a digital Railcard, a download code will be sent to your registered email address, along with instructions on how to download your Railcard.


Do you need proof of Railcard?

You will need to provide proof of your Railcard and either the original and additional tickets that you have purchased, or if you have not yet paid, details of the notice to pay or notice of Penalty Fare.


Can I use a screenshot of my Railcard?

Screenshots of eTickets can't be used to travel.


Can I change my Railcard from physical to digital?

Unfortunately you can only have one version of your Railcard – either plastic or digital. Once you have purchased your Railcard you cannot change the type of Railcard you have.


Does a digital Railcard have a photo on?

A: If you opt for a digital Railcard, you must provide a photograph.