How do I enter a discount code on LNER?
How do I enter a discount code on LNER? During promotional discount periods, you can put in the promotional code we've sent when you sign in to My Account from the desktop version of the website.
How do I use a free now discount code?
- Open the FREE NOW App.
- Register your profile.
- Add a Credit/Debit card (you must have a card on your account to use Promo Codes)
- Tap the Profile icon in the top right-hand corner of the map.
- Tap Add Promo Code.
- Enter your Promo Code, then tap Save.
How far in advance can you buy LNER tickets?
We put Standard and First Advance tickets on sale at least 12 weeks before departure. If you want to be the first to find out when cheap tickets become available, sign up for our ticket alerts service here.
Is alcohol free on LNER First Class?
You can buy alcohol from our Let's Eat Cafe Bar whilst onboard our trains and if you're in First Class, you can enjoy complimentary drinks. You can also bring your own alcohol onboard. In First Class complimentary alcohol is served from 11:30am (when available).
How do I enter a discount code on Trainline?
Click on 'More Options' and scroll down to find the promo code box. Enter your voucher code in the box and click on 'Get times and dates' to view the fare options. Complete your booking and payment. Enjoy the journey!
Why is my Railcard code not working?
If your download code isn't working, it is likely that it has expired or has been used to activate your Railcard on too many devices. You can only store your digital Network Railcard on a maximum of 2 devices, so you may need to remove it from an existing device to add it to a new one.
Does LNER give refunds?
Bought your ticket from an LNER Travel Centre? We ask that you visit your nearest LNER Travel Centre to apply for a refund. However, if you are unable to visit a LNER Travel Centre, we can offer a refund with proof that your tickets have been void.