How do I contact Uber directly by phone?

How do I contact Uber directly by phone? To speak with an agent, go to Help in your Uber Driver app, then tap Call Support.

How do I chat with Uber Eats customer service?

How do I contact Uber UK by phone?

Call us on +448081897190 or +448085015525 You can call us 24 hours a day, 7 days a week. Please note that this phone line only offers support for users or trips taken in the UK. You can also call the support line via your Uber app: Tap the 'Help' button in the menu.

Do you need an email to use Uber?

Create an account All you need is an email address and phone number. You can request a ride from your browser or from the Uber app. To download the app, go to the App Store or Google Play.

Can I call Uber without the app?

We all know that not everyone is comfortable using a phone or an app to call an Uber, Uber CEO Dara Khosrowshahi said during the showcase. Like my mother-in-law and for her, we have a product that's incredibly easy to use. Customers can request a ride by dialing 1-833-USE-UBER.

Can you email Uber?

Uber doesn't have email support. You can contact them by their app.

How do I contact my Uber driver after a ride?

If you have just requested a ride, you can tap the bar with your driver's info at the bottom of the screen and select “Contact”. If you're contacting your driver after a ride about a lost item, you can go to the “Your Trips” section, select the appropriate ride and select “I lost an item” to get in touch with them.

How do I message an Uber driver before pickup?

Can you call Uber from phone?

We understand that some people would prefer to talk to someone on the phone, so we created the option to call us to request your ride. 1-833-USE-UBER is available in the US where Uber is available. You can request your ride 7 days a week, from 4am – 10pm EST by phone.

How long does Uber take to respond?

If you submit a question, our support team will get back to you within 48 hours. You'll receive a notification on your phone from Uber (if you have notifications enabled) letting you know that you've received a response.

How do I email an Uber issue?

Contact our team 24/7 via the Help section of the Uber app, or submit a question at help.uber.com. If you contact Uber through help.uber.com, you'll receive a notification on your phone (if you have notifications enabled) letting you know that you've received a response. We'll also send you an email.

Can I pay Uber with cash?

Yes, you can pay with cash. Before requesting a ride, go to the Payment section in the app and select Cash. At the end of your trip, pay cash directly to your driver.

How much do you tip Uber drivers?

How much should you tip Uber drivers? Similar to tipping for other services, like getting a massage or going to the nail salon, the rule of thumb is to tip 20%, says Sokolosky. So if your ride costs $30—an average cost for a moderate trip in most cities—then you'll tip $6, for a total of $36.

How do I get a refund from Uber?

Resolving Your Request You can submit a request for a refund or a general complaint about your ride to Uber's customer service team at help.uber.com or in the app within 30 days of encountering an issue.

How do I escalate a complaint with Uber?

The best way to Uber contact customer service and get help is in the Trips and Help section of the app. You can report an issue with your ride, ask for a refund or fare adjustment, report a complaint about your driver, or handle any other issue that you might have with Uber.

Can I talk to a live person at Uber?

24/7 phone support To speak with an agent, go to Help in your Uber Driver app, then tap Call Support.