How do I contact Uber by email?
How do I contact Uber by email? There is no customer service email address to which you can directly send a message. So to email Uber customer service, you will have to submit a request on Uber's Rider Help portal. Once you submit a request for Uber to contact you, you will receive an email at the email address you designated.
Do you need an email to use Uber?
Create an account All you need is an email address and phone number. You can request a ride from your browser or from the Uber app. To download the app, go to the App Store or Google Play.
How to cancel Uber account?
- Open the Uber app and tap the menu icon (the three bars) at the top left.
- Tap Settings
- Go to Privacy
- Tap Delete Your Account at the bottom of the screen. After you hit delete your account will be deactivated.
How do I contact Uber customer support?
Uber support is available in the Uber app and at help.uber.com.
How to cancel Uber?
- Tap your profile icon in the top right corner.
- Tap “Trips.”
- Tap the button in the top right and select “Upcoming” from the dropdown menu.
- Select the trip you'd like to change or cancel.
- Tap “Edit time” to change your ride, or “Cancel Ride” to cancel.
How do I talk to a live person at Uber eats?
Dial 1-800-253-9377 on your phone. Use this method if you want to speak to a real person regarding Uber Eats issues.
How do I get a refund from Uber?
Resolving Your Request You can submit a request for a refund or a general complaint about your ride to Uber's customer service team at help.uber.com or in the app within 30 days of encountering an issue.
Why doesn t Uber have a phone number?
In the United States, there is currently no way for Uber riders to get in touch with an Uber representative over the phone. The most likely reason for this is to save money. Operating a 24/7 support line for all of Uber's customers would cost a lot of money, cutting down on Uber's profits.
How do I contact Uber to dispute a charge?
- Click the “Help” option in the top right corner.
- Locate the “Trip issues and questions” section. ...
- Click “Review my fare or fees.”
- When prompted, fill in the necessary details for your complaint.
- Submit your complaint to Uber.
Can you call an Uber driver directly?
You can contact your Uber driver either before or after your ride has been completed. You can send a text message to your driver through the Uber app, or contact them with an anonymized phone number once your driver has confirmed your ride.
Can I talk to a live person at Uber?
24/7 phone support To speak with an agent, go to Help in your Uber Driver app, then tap Call Support.
What happens if Uber waits too long?
After you've been waiting for a rider for 2 minutes, a fee will be charged to them for the time you continue to wait. After you've been waiting for 5 minutes, you can choose to cancel the trip or continue to wait. A cancellation fee will still only be charged after you've waited for at least 5 minutes.
Why is Uber taking money out of my account?
We issue authorization holds as a way to better protect against fraud that may result from unauthorized card usage. You may see an authorization hold if you recently added a new payment method, or if you haven't used Uber in a while.
How do I call Uber without the app?
By dialing the toll-free number 1-833-USE-UBER (1-833-873-8237) in the U.S., customers can speak with an agent in English or Spanish to request a ride on-demand or reserve one for a future trip. Uber has piloted ride-hailing via phone before.