How do I contact Airbnb host after booking?


How do I contact Airbnb host after booking? When you have a confirmed reservation, you'll have your Host's email and phone number in the messaged thread for your trip. You can send them a message or pop open the Airbnb app and call them.


Do Airbnb hosts have to respond?

If a guest sends you an inquiry—a question, or any kind of message other than a reservation request—via Contact Host, you'll need to respond to the inquiry within 24 hours to maintain your response rate.


Should you greet your Airbnb guest?

A warm welcome No matter what kind of day you're having, always greet your guests with a smile when you welcome them to your Airbnb.


What to do after booking an Airbnb?

What happens next? If you booked instantly, you're good to go. If you sent a request, your Host will typically respond within 24 hours. In the meantime, we may ask you to verify your identity—as this helps us to ensure the safety of our community.


What do Airbnb hosts see about guests?

Before you book, a Host will only be shown your first name and identity verification status. Your full name and profile photo will be shared with the Host after your booking is confirmed.


Should you message Airbnb host after booking?

Unless you've found an Instant Book listing, you'll have to request that the Host accept your stay. At the Confirm and pay stage of your request, you'll need to include a brief message about why you're traveling and when you'll check-in.


What happens if Airbnb is bad?

While a hotel can easily move you to another room, if your Airbnb unit has an issue, the solution isn't as simple. You'll receive a refund which means that you'll need to find new accommodations at the last minute. Or Airbnb will try to find a comparable property to move you to.


How do I confirm my booking on Airbnb?

To check it, either find the message thread with the Host in your inbox, or go to Trips and click or tap Show more trip plans, then Show details. A Confirmed status means you're good to go! You'll receive an email saying so, along with a text (SMS) and a push notification if you have those set up.


What do you say to guests after booking on Airbnb?

Scheduled messages
  1. Dear guest first name, thank you for confirming your reservation.
  2. I am excited to welcome you on check-in date on or after our check-in time, which is check-in time.
  3. As a reminder, here are our house rules: house rules.


When should you message Airbnb guests?

A few days before check-in, it's a good idea to remind guests about the details of their upcoming stay so they can start planning their arrival. You can send these messages up to 14 days ahead using the Before check-in action. You may want to restate the details you shared in your After booking message.


Do Airbnbs cancel on you?

Can an Airbnb host cancel my reservation? Unfortunately, yes. If a host decides to not host, don't cancel a stay yourself — even if they ask you to do so. Instead, fill out a cancellation request to comply with the platform's refund policy.


Does Airbnb actually refund?

We'll automatically send any eligible refund to the payment method you used when you booked the reservation. Our Rebooking and Refund Policy can help cover situations when the listing or amenities are not what you expected. Refund requests of any amount should be handled through our Resolution Center.


Do Airbnb hosts check on you?

Even if you follow all of our steps, there's no guarantee that you'll eliminate Airbnb spying. Hosts don't need hidden cameras and microphones to spy on you during your stay. They can monitor the Airbnb's WiFi network and snoop on your online activity.