How do I complain to FREE NOW?
How do I complain to FREE NOW?
- The email address attached to your FREENOW account (if applicable)
- The country the complaint concerns (where you took your trip/the incident happened)
- The service that was used (e.g., Taxi, PHV Ride or eScooter)
- Who you are (Passenger, Driver, or Operator)
How do I get a refund from FREE NOW?
How do passengers get a refund for a Cancellation or Waiting Time Fee? If, after checking the facts, a refund of Cancellation and Waiting Time Fees is accepted as fair and justified, the passenger will be credited the corresponding amount via a payment method added to his FREE NOW account (e.g. credit card refund).
Is FREE NOW owned by Uber?
Uber has been linked with a takeover of taxi-hailing app Free Now, which has a nationwide presence in Ireland. Free Now, which was previously called Hailo and then My Taxi, is owned as a joint venture by German car giants BMW and Mercedes-Benz owner Daimler.
Is free now only black cabs?
FREENOW is Europe's largest multimobility app, available in 9 European countries. Book black cabs, Rides (private hire vehicles), taxis, eScooters and eBikes all directly through the app.
Why is it called FREE NOW?
As the name suggests, FREE NOW is all about freedom. It's our promise to you in providing the best service and the most convenient mobility solutions in getting you from A to B.