How do I complain about TfL enforcement?


How do I complain about TfL enforcement? For comments or complaints about drivers or operators please use the customer form or call 0343 222 4000 (call charges may apply).


How do I appeal a PCN with transport for London?

Making an appeal
  1. To appeal you need to complete the form sent with the notice of rejection.
  2. Do not send this to us but to the address shown on the appeal form.
  3. You may opt for either a personal or postal hearing.
  4. Remember, you only have 28 days from the date of the notice of rejection to appeal to the tribunal.


Can TfL affect your credit score?

In addition, it does not affect your credit rating in any way. You have the right to challenge the registration of the debt by making an application to file (dependant on the type of contravention), either a Statutory Declaration or Witness statement, Out of Time.


Is the mayor responsible for TfL?

What role does the Mayor hold with regard to Transport for London? The Mayor is the Chair of the Board of Transport for London (TfL), which is the integrated body responsible for the capital's transport system.


Is begging on TfL illegal?

Answer. Depending on its nature, begging on the network and in the immediate environs, is an offence under the Vagrancy Act or the railway byelaws.


Can you go to jail for fare evasion UK?

Fare evasion is a criminal offence and you may be prosecuted.


What do I do if TfL overcharged me?

If you still feel you've been incorrectly charged, you'll then need to contact TfL to resolve this for you. If you've been charged a maximum fare because you've touched in with one card and touched out with another, we're only able to refund the charge that applied to your Barclays debit card or Barclaycard.


Can I sue TfL?

If you have been injured while on a Transport for London service and believe negligence is the cause you may be eligible to make a TFL accident claim for compensation. London River Services, London Trams, TFL Rail, London Dial-a-Ride and the Emirates Air Line cable car link across the River Thames.


Why do I keep getting TfL travel charges?

If the time between touching in at the start and touching out at the end of your journey is more than the maximum journey time limit, you'll be charged two maximum pay as you go fares. A single maximum fare is: up to £9.40 in Zones 1-9. up to £26.00 beyond Zone 9, including on the Heathrow Express.


Do TfL always prosecute?

Decision to prosecute TfL will therefore only prosecute if: a) The evidence shows that there is a realistic prospect of conviction; and b) It would be in the public interest and in the interest of justice to prosecute.


How do I respond to a TfL fare evasion letter?

  1. If you deny committing an offence, please explain why and provide any available evidence.
  2. If you accept committing an offence, please provide any exceptional reasons including pre-existing medical conditions that you may feel are relevant and evidence to support this, as to why TfL should not proceed with a prosecution.


What powers do TfL ticket inspectors have?

TfL Revenue Inspectors can't arrest you - but under certain circumstances they can detain you or use reasonable force to remove you from the 'railway' (which includes TfL buses in London, yes it's weird). Specifically where you either fail to pay the fare or give your name and address when asked.