How do I complain about a Dublin Bus?
How do I complain about a Dublin Bus? Call us on (01) 8734222 Please note that calls to 01 8734222 may be recorded for quality and training purposes and the following will apply: Your personal data will only be used for the purposes of communicating with you regarding your complaint or query and to investigate any complaint.
Is Bus driver customer service?
Most bus operators use their skills in transport passengers, cdl, and safety rules to do their jobs. You can find more detail on essential bus operator responsibilities here: Customer-service skills. One of the key soft skills for a bus operator to have is customer-service skills.
What is the most used bus in Dublin?
It is clear from figure 1.1 that Dublin Bus is the main carrier carrying almost 4 times the number of passenger journeys compared to Bus Éireann PSO services. While the numbers carried on the Rural Transport Programme are relatively small it is a vital service in rural areas for those who avail of it.
How do I make a complaint about a bus UK?
Making a complaint to the Department for Transport To make a complaint about our service, use the complaints form. The responsible policy division will consider the complaint and respond in writing within 20 working days of the complaint being received in the department.
Does Bus Éireann accept card?
Pay online using Debit or Credit card. In person, using cash or credit card at any Bus Éireann Travel Centre. You must bring your standard fare with you. By post, send a cheque into the Standard Fares Department, Bus Éireann, Broadstone, Dublin 7 with a copy of the standard fare.
Who regulates bus companies UK?
Traffic Commissioners have responsibility in their region or country for: the licensing of the operators of heavy goods vehicles ( HGVs ) and of buses and coaches (public service vehicles or PSVs ) the registration of local bus services.
Who runs transport for Ireland?
The National Transport Authority (NTA) is a statutory non-commercial body, which operates under the aegis of the Department of Transport. Established in 2009, the NTA is responsible for developing and implementing strategies to provide high quality, accessible, sustainable transport across Ireland.
What happens if a bus is full?
If you are waiting at a bus stop and the bus drives past, it is likely it has reached its reduced seating capacity. If the bus does stop, but is near capacity, the driver will only allow one person to board for every person that gets off, so you may need to allow extra time for your journey and be prepared to wait.
What is Dublin Bus called?
Dublin Bus is the main provider of short to medium distance bus journeys within the capital. Bus Eireann provides bus services catering for longer journeys within the Dublin area. You can view Bus Eireann's Dublin area services here.