How do I complain about a broken suitcase?


How do I complain about a broken suitcase? 1. Head to the baggage claim office immediately if possible. You have up to 24 hours to report a claim for domestic flights and seven days for international flights on most carriers, though policies vary by airline.


Does travel insurance cover broken suitcase?

Definition: Your baggage is lost, damaged or stolen while you're traveling. Travel insurance can reimburse you for the actual price, actual cash value, repair or replacement — whichever is less, based on the limits in your insurance policy's letter of confirmation.


Who pays for damaged luggage?

Airlines are responsible for repairing or reimbursing a passenger for damaged baggage and/or its contents when the damage occurs while the bag is under the airline's control, according to the U.S. Department of Transportation's Aviation Consumer Protection division.


What is the maximum compensation for damaged luggage?

The reimbursement is based on the value of the bag and its depreciation, the DOT says, subject to liability limits. For flights within the United States, the maximum liability for a lost, delayed or damaged bag is $3,500. The limit on international flights, per the Montreal Convention, is about $1,600, the agency says.


Can you ask an airline for compensation?

The DOT does not require the airline to offer compensation, but it doesn't hurt to ask.


Can you sue for damaged luggage?

Steps to Consider if Airline Damaged Your Luggage Send the airline a formal complaint letter. Consider filing a lawsuit against the airline in small claims court. Small claims courts handle a wide variety of property-related lawsuits which include lawsuits for damaged luggage by an airline.


Can I put an AirTag in my luggage?

Yes, you're allowed to put your AirTag in your checked luggage.


What to do with a broken suitcase?

Instead, contact your local recycler to see if they have a bulk pickup program that will offer to recycle your suitcase on your behalf. If that fails, TerraCycle, a consumer-waste recycle program, has its own luggage and travel bag recycling program.


Can you complain about damaged luggage?

Steps to Consider if Airline Damaged Your Luggage
Send the airline a formal complaint letter. Consider filing a lawsuit against the airline in small claims court. Small claims courts handle a wide variety of property-related lawsuits which include lawsuits for damaged luggage by an airline.


How do I claim compensation for luggage?

Delayed Baggage Compensation: What To Do?
  1. Hold onto your boarding pass and your checked luggage receipts. ...
  2. Report the damage before leaving the airport after receiving your bags. ...
  3. Fill out a damage claim form, or Property Irregularity Report. ...
  4. Present your bags for inspection so they can be repaired or replaced.


What happens if my suitcase gets damaged?

Airlines are responsible for repairing or reimbursing a passenger for damaged baggage and/or its contents when the damage occurs while the bag is under the airline's control during transportation (subject to maximum limits on liabilities).


Do airlines have to give you compensation?

There are no federal laws requiring airlines to provide passengers with money or other compensation when their flights are delayed. Each airline has its own policies about what it will do for delayed passengers. If your flight is experiencing a long delay, ask airline staff if they will pay for meals or a hotel room.


Do airlines give compensation?

In the United States, airlines are not required to compensate passengers when flights are delayed or cancelled. Compensation is required by U.S. law only when certain passengers are “bumped” from a flight that is oversold.