How do I claim my Railcard from Santander?


How do I claim my Railcard from Santander?

  1. Once you have received your promotional code via a message within Santander's Online Banking Service, go to the Santander 16-25 Railcard portal by clicking on https://secure.santander-railcard.co.uk and follow the instructions on the screen.
  2. You will be given the option to have a plastic or a digital Railcard.


How does the Railcard work?

A Railcard saves you money on almost every journey you take. Take one long journey, or a few shorter ones, and you'll already have made your money back. And no matter who you are, there's a Railcard for you.


Where is my digital Railcard code?

It is found within the email confirmation you would have received after we have approved your Railcard application. Click here for more information on download code and managing your Railcard. Please note that the Railcard app is available to download from the Apple Store and the Google Play store.


Will they check my Railcard?

Yes. You must show your valid Railcard when you buy your ticket. You also need to have your Railcard with you on each journey and present it to staff when your ticket is checked aboard the train.


How do I contact Railcard?

Please contact us on 0345 605 0525 or email us at [email protected]. We are open from 07:00am to 22:00pm everyday of the year except for Christmas day. How do I make a complaint?


Are senior railcards free?

The Senior Railcard is available for anyone aged 60 and over to buy. This costs just £30 (or £70 for three years), so will have effectively paid for itself after only a few train trips. When using the Senior Railcard, you can expect to make average annual savings of £76, or £5.34 per journey.


How do I get my Santander Railcard download code?

You need a digital Railcard download code to add your Railcard to your device. You can find this code in the email we send after you complete your Railcard application.


Who is eligible for a Railcard?

Whether you are travelling to college, university, work or just for lesiure, if you are aged between 16 and 25 or a mature student in full-time education you can save 1/3 on your rail fares.


How do I get my Santander Railcard digitally?

Once you have received your promotional code via a message within Santander's Online Banking Service, go to the Santander 16-25 Railcard portal by clicking on https://secure.santander-railcard.co.uk and follow the instructions on the screen. You will be given the option to have a plastic or a digital Railcard.


When should I receive my Railcard?

If you paid for 'Special Delivery' and placed your order before 15:45pm, your Railcard will be delivered within two days (Monday to Thursday) or three days (Friday to Sunday). If you are applying as a mature student please allow an additional 5 working days for your application to be reviewed and approved.


How do I receive my Santander Railcard?

Digital Railcard If you have ordered a digital Santander 16-25 Railcard, it will be available to use straight away. A download code will be sent to your registered email address, along with instructions on how to download your Railcard.


What Railcard do you get with Santander?

In most cases, your digital Santander 16-25 Railcard will be available to use straight away. A download code will be sent to your registered email address, along with instructions on how to download your Railcard.


How do I receive my Railcard?

If you have purchased a digital Railcard, it will be available to use straight away. A download code will be sent to your registered email address, along with instructions on how to download your Railcard. You cannot travel on discounted tickets until you have received your Railcard.