How do I claim lost baggage on Air France KLM?


How do I claim lost baggage on Air France KLM? We offer 2 options to declare missing baggage, depending on your arrival airport : online within 48 hours after arrival or at the AIR FRANCE KLM baggage office before leaving the airport.


How do I prove the value of lost luggage?

Assemble a detailed list of contents for your lost bags. Any receipts or other proof of the items will be helpful. There are several exceptions to what airlines will cover in terms of packed items, but you should be able to get reimbursed for most of the contents you can account for.


How much money do you get if an airline loses your luggage Europe?

If your checked-in luggage is lost, damaged or delayed, the airline is liable and you're entitled to compensation up to an amount of approximately EUR 1 300. However if the damage was caused by an inherent defect in the baggage itself, you're not entitled to any compensation.


How often does luggage get lost on international flights?

If you must check your suitcase, try to book a non-stop flight whenever possible — especially if you're flying international. According to SITA, the mishandling rate on international routes is 8.7 bags per thousand passengers; on domestic routes, it's 1.85 bags per thousand. Go carry-on only.


How long does it take for KLM to find lost luggage?

Reporting delayed baggage at the airport If you're arriving at 1 of these destinations, please go to the baggage desk at the airport to report your missing bag. Fortunately, in 90% of the cases, we're able to locate your baggage within 3 days!


Do you eventually get your lost luggage back?

You will probably get your luggage back; when you do, be sure to give it a thorough check for damage, and missing items. If items are found damaged or missing, the airline should repair them or replace them.


Is Air France and KLM the same?

In 2004 Air France acquired the Dutch airline KLM to create Air France–KLM Group, one of the largest air carriers in the world. The deal, however, allowed the two airlines to continue to operate as separate companies, retaining their own hubs, flights, and logos.


How do I write a letter to claim lost luggage?

Dear Sir, Madam, On <date> I flew with <name of airline> from <place of departure> to <place of arrival>. This concerned flight <enter the flight number that is on your ticket>. Upon arrival at my destination, my baggage was missing.


How much compensation do you get for lost luggage?

According to the U.S. Department of Transportation, you are entitled to compensation for reasonable incidental expenses you incur because of your delayed baggage, up to the maximum liability limits, set by statute. For U.S. domestic flights, this is $3,800 per passenger.


How do I request compensation for delayed baggage?

How To Claim Delayed Baggage Compensation – A Guide
  1. Contact a Baggage Claim Desk. ...
  2. File your delayed baggage claim immediately. ...
  3. Request an overnight kit. ...
  4. Ask for an allowance for reasonable expenses. ...
  5. Check the status, wait and be patient. ...
  6. Claim your rights formally.


How long does KLM take to pay compensation?

KLM claims that they process refund requests within 2 to 4 weeks. At ClaimCompass, we analyzed how long it took KLM to process compensation claims in 2019. On average, they confirmed the payment 72 days after receiving the claim.


Can I sue an airline for losing my bag?

If you can't come to an agreement with the airline, you may be able to sue for lost or damaged baggage in your local small claims court without hiring a lawyer. However, each state has a maximum amount that you can seek to recover in small claims court.