How do I claim EU261 compensation?


How do I claim EU261 compensation? You'll need to file the claim with the operating airline responsible for the flight delay or cancelation. It can take some time to get a response from an airline, so give it a few weeks to a month or so before following up if you don't get a response.


Where do I send my EU261 form?

This form should be submitted directly to your airline's customer service team, and be sure to keep a copy for your records.


How do I claim flight delay compensation in USA?

U.S. airlines aren't required to compensate passengers for flight delays. Refunds are only guaranteed for entirely canceled flights (assuming the passenger opts not to be rebooked by the airline).


How do I claim compensation under EU261?

You'll need to file the claim with the operating airline responsible for the flight delay or cancelation. It can take some time to get a response from an airline, so give it a few weeks to a month or so before following up if you don't get a response.


Am I entitled to airline compensation?

In the United States, airlines are not required to compensate passengers when flights are delayed or cancelled. Compensation is required by U.S. law only when certain passengers are “bumped” from a flight that is oversold.


How much is EU261 compensation per person?

Flight Delay Compensation
All flights that are less than 1,500 km (932 miles): 250 euros ($269) per passenger, if you're delayed by at least two hours. Internal EU flights over 1,500 km: 400 euros ($430) per person, if you're delayed by at least three hours.


How do I ask my airline for compensation?

Tweeting at the airline's customer service team, submitting a request for compensation online or writing a letter the old fashioned way are other options that have met with success…


Does EU261 apply to USA?

If departing from a non-member country, the airline must be licensed in a Member State. The EU recently expanded this rule to include flights departing from the EU to the U.S. and some other countries, and even connecting flights within the U.S. operated by U.S. partners of EU airlines.


Does EU261 still apply?

EU261 therefore continues, for the foreseeable future, to give passengers the same rights that they had previously. This includes rights created by past EU case law (such as the right to compensation for delay created in the controversial Sturgeon case), which will continue to bind lower UK courts.


Can you get compensation for 2 hour flight delay?

So if your flight is delayed by 2 hours, there is no compensation. However, you can make a different claim. For example, if your flight is delayed by two hours or more, your airline must take care of you by offering you support services.


Does EU261 cover baggage?

Lost, Damaged, or Delayed Luggage
If your baggage is lost, delayed, or damaged on flights that are covered under EU261, there are protections in place. If your baggage is delayed or lost, you can claim damages up to €1,300 ($1,728 CAD).


How do I report an airline for not refunding my ticket?

If you contact the airline or ticket agent to obtain a required refund and you are refused that refund, you should file a complaint against the airline or ticket agent with the Department at https://secure.dot.gov/air-travel-complaint.


What counts as extraordinary circumstances?

Extraordinary circumstances defined
  • Bad weather conditions.
  • Natural disasters.
  • Strikes by a third party, e.g. airport personnel.
  • Political instability.
  • Security risks.
  • Restrictions from air traffic control, e.g. closing of runway.
  • Bird strike (a collision between an airplane and a bird)
  • Hidden manufacturing defects.


What happens if European airline cancels your flight?

In that case, you are covered by EU legislation under European Regulation EU261, which covers passengers who have experienced a flight delay or cancellation or have been denied boarding due to overbooking. If your flight qualifies, an airline may be required to pay up to $700 in compensation under this law.