How do I change my picture on my Railcard?
How do I change my picture on my Railcard? How can I change my personal details if I am an online Railcard customer. Please go to Manage my Railcard on the website homepage to log in to your account. Once logged in, on the top right of your account summary page, please click on your 'Menu Profile' and select 'Personal Details'.
Do you have to show your Railcard on the train?
A: Yes. You must show your valid Network Railcard (digital or plastic) when you buy your ticket and travel on the train.
How do I update my Railcard?
- Log into your account. You will have made this when you first purchased your Railcard.
- Click on the Railcard you wish to renew.
- Check all the details are correct.
- Pay.
- And you're done!
What is the Senior Railcard discount?
The Senior Railcard is a Railcard specifically for senior citizens. It gives people aged 60 and over 1/3 off train fares throughout Great Britain.
How do I contact Railcard by phone?
You will need to contact our customer support team on 0345 3000 250 so that we can better understand the activity that has caused your Railcard to be blocked. If appropriate, they will be able to help you get back online with your Railcard.
How do I access my Railcard online?
To view your Railcard in the app, you'll need to first log in to your account with the same email address you purchased with. After logging in, navigate to the Account tab and tap on Your Railcards to bring up the list of Railcards you've purchased. Then tap on Download Railcard to download it to your device.
Do I need a photograph for a two together railcard?
You can buy your Two Together Railcard online or at a staffed station Ticket Office. To buy online, simply click ''Buy Now'' on the website homepage and follow the instructions on the screen. You will need to provide two separate passport-style photo (one of yourself and one of the other named cardholder).
Does Railcard photo have to be passport-style?
You will be asked to provide either a passport or driving licence number or EEA National Identity Card and you will also need to provide a digital passport-style photo if you have selected 'Digital' under 'Choose the type of Railcard you would like' section.
Can I change the details on my Railcard?
Please go to Manage my Railcard on the website homepage to log in to your account. Once logged in, on the top right of your account summary page, please click on your 'Menu Profile' and select 'Personal Details'. You will be given the option to update or change your personal details.
Do I need a photo to renew my Railcard?
Do I need a new photo to renew my Railcard online? No, you won't need to upload a new photo to renew your Railcard online with us. You'll just need to be logged into your Trainline account, select the Railcard type you want to renew, confirm your details and then pay for your new Railcard.
Can I use my boyfriends Railcard?
No. The Railcard is for your use only, and provides discounts only on tickets bought for your own use. It does not cover anyone accompanying you.