How do I challenge a TfL travel charge?

How do I challenge a TfL travel charge? You can lodge an appeal with London Tribunals within 28 days of receiving a notice of rejection from us. London Tribunals will notify you and us of the hearing date. We will also receive a copy of your appeal. It is then our responsibility to either contest your appeal or decide not to contest it.

Does TfL prosecute?

3.3 TfL may also prosecute for any criminal actions or anti-social behaviour which causes or is likely to cause service disruption.

Can you get a refund on TfL?

If you used pay as you go or a Travelcard on Oyster, refunds are given as pay as you go credit, web credit or by transfer into your bank account. If you used contactless, refunds are given on the card used. If you used a paper ticket or National Rail smartcard, refunds are made by transfer into your bank account.

How do I appeal to TfL?

To appeal you need to complete the form sent with the Notice of Rejection. Do not send this to us, send it to the address shown on the form. You may choose either a personal or postal hearing. Contact London Tribunals directly for more information and details about when your case will be heard.

What is the maximum TfL charge?

If the time between touching in at the start and touching out at the end of your journey is more than the maximum journey time limit, you'll be charged two maximum pay as you go fares. A single maximum fare is: up to £9.40 in Zones 1-9. up to £26.00 beyond Zone 9, including on the Heathrow Express.

Can you appeal a TfL charge?

London road user charging In the normal course of events both you and TfL will have to comply with any decision made by the tribunal. If you disagree with our decision to reject your representation, you have the right to appeal to the tribunal.

What is the TfL travel charge 10p?

The 10p is a pre-authorisation charge that's taken at the start of the journey - it's basically a way of making sure that you're presenting a valid card at the start before the fare proper is taken. Once you tap out, that's when you should be charged the proper fare.

Can TfL affect your credit score?

In addition, it does not affect your credit rating in any way. You have the right to challenge the registration of the debt by making an application to file (dependant on the type of contravention), either a Statutory Declaration or Witness statement, Out of Time.

Is begging on TfL illegal?

Answer. Depending on its nature, begging on the network and in the immediate environs, is an offence under the Vagrancy Act or the railway byelaws.

What do I do if TfL overcharged me?

If you still feel you've been incorrectly charged, you'll then need to contact TfL to resolve this for you. If you've been charged a maximum fare because you've touched in with one card and touched out with another, we're only able to refund the charge that applied to your Barclays debit card or Barclaycard.

How do I contact TfL about incorrect charges?

Visit the TfL Help and Customer Support page. Email your query via: https://tfl.gov.uk/help-and-contact/ If you need urgent assistance from Transport for London, you can also call the 24-hour travel information helpline 0343 222 1234 (service and network charges may apply)

How can I pay less on TfL?

Using an Oyster card works out cheaper than buying a paper ticket every time you want to travel by tube as fares are cheaper when you touch in with an Oyster. You can add some credit to your Oyster using a pay-as-you-go system, which means money is only taken off when you employ the contactless card.

What powers do TfL ticket inspectors have?

TfL Revenue Inspectors can't arrest you - but under certain circumstances they can detain you or use reasonable force to remove you from the 'railway' (which includes TfL buses in London, yes it's weird). Specifically where you either fail to pay the fare or give your name and address when asked.

Is it cheaper to use an Oyster Card or contactless?

Is it cheaper to use Oyster or contactless? As both cards use the same Pay As You Go system and are compatible with the TfL Oyster & Contactless app, the costs are comparable. As a tourist in London, it can be worth getting an Oyster Card as part of the London Pass.