How do I call an Uber driver if I lost an item?
How do I call an Uber driver if I lost an item?
- Go to the Uber app & tap on the Menu (?) at the top left corner of the app.
- Tap on 'Your Trips'
- Select the trip on which you lost your item.
- Scroll down and select 'I lost an item'
- Tap on 'Contact my driver about a lost item'
- Scroll down and enter your contact number.
How do I claim back from Uber?
Resolving Your Request You can submit a request for a refund or a general complaint about your ride to Uber's customer service team at help.uber.com or in the app within 30 days of encountering an issue.
What is the $20 lost item fee?
As consideration for your driver's time, riders are subject to a fee of $20 for the return of a lost item. The full amount goes to the driver. You won't be charged until the driver notifies us they've successfully returned your item. If you'd like to thank your driver even more, an extra tip is a great way to do so.
Is there a location tracker for lost items?
Pixie is the ONLY 2-in-1 FINDER with both AUDIO and VISUAL location methods - giving you the most options to help you find your keys, wallet, luggage etc. WHAT DOES IT DO THAT NO ONE ELSE DOES: Pixie SHOWS you at a glance the exact distance in feet and inches to your lost item.
Will Uber refund if food is cold?
Can I get a refund if Uber Eats takes too long and my food is cold once it is delivered? You can certainly ask for a refund.
How do I contact Uber driver?
If you have just requested a ride, you can tap the bar with your driver's info at the bottom of the screen and select “Contact”. If you're contacting your driver for a lost item after a ride, you can go to the “Your Trips” section, select the appropriate ride and select “I lost an item” to get in touch with them.
Who loses money when Uber Eats refunds?
Refunds that the restaurant are responsible for will be automatically deducted from the restaurant's weekly payment statement. Refunds will not be issued for things like missing sauces, condiments, cutlery, napkins and straws.
Can I call Uber directly?
Whether you have a question about your account or want to report an incident, you can contact us. To speak directly with a trained agent on the phone, go to Help in the Driver app, then navigate to the issue you're experiencing to see the support options available.