How do I become a successful hotel receptionist?
How do I become a successful hotel receptionist?
- Clear speech.
- A polite manner.
- A high standard of personal presentation.
- Excellent verbal and written communication skills.
- A good telephone manner.
- Customer service skills, patience and tact.
- The ability to be calm and well organised, even when working under pressure.
Is hotel front desk stressful?
It's emotionally and psychologically taxing to work in a hotel. At the front desk, you're the person guests think to call and yell at - not the people who're actually the culprit.
What are the disadvantages of being a hotel receptionist?
But working shifts can be tough too, your body needs to learn to adjust fast to getting up very early some days and going to bed pretty late others, the real challenge for many of us comes when one day you need to work until late in the evening and next day (with barely 4 hours of sleep) you must be up on your feet ...
Is hotel receptionist easy?
The job of a front desk executive is intense and demanding. However, it can be very rewarding, especially for an employee who does their job efficiently.
What do hotel receptionists do all day?
Managing phone and online bookings A hotel receptionist is responsible for handling all hotel bookings- telephone and online. This involves filling reservation records, verifying the appropriate time of guest arrival, and ensuring that the correct room is available to the guest upon entering the hotel.
Do hotel receptionists stand all day?
Receptionists are the front-liners carrying the image of the hotel. They are involved in 8-h shift work in prolonged standing positions, exposing them to various risks.
Is hotel receptionist a good job?
Besides the rewarding pay and perks offered by this job, a career as a hotel receptionist can help one learn valuable skills in time management, customer relations, and multitasking.