How do front office and housekeeping work together?
How do front office and housekeeping work together? Front office constantly reports to housekeeping regarding checked out rooms,vip arrivals ar any special arrangements as requested by guest. Front office also ask housekeeping to arrange for water bottels or any further amenities requested by guest.
What 5 common problems that are usually encountered by the most housekeeper in the housekeeping department?
- Low quality furnishings.
- Broken lights.
- Damp patches.
- Hair in the bath or on the floor.
- Rubbish under the bed.
- Fingerprints on windows and mirrors.
Why is it important that the front desk and housekeeping should have a close coordination?
To ensure efficient rooming of guests, both housekeeping and the front office must inform each other of changes in a room's status. Knowing whether a room is occupied, vacant, on change, out of order (OOO), under repair, or similar for proper room management.
How important communication is between the front office and the housekeeping?
Once the room is prepared, housekeeping can then use their two-way radio to let front desk know (again, without delay). This means the guest isn't kept waiting. For security breaches or emergency situations, real-time communication is required to ensure guests are moved quickly, safely and in an organised manner.
Why front desk and housekeeping is dependent to each other?
To ensure efficient rooming of guests, both housekeeping and the front office must inform each other of changes in a room's status. Knowing whether a room is occupied, vacant, on change, out of order (OOO), under repair, or similar for proper room management.