How do cabin crew handle stress?


How do cabin crew handle stress? Proper pre-flight planning and time management can help crews prevent stressful situations. Aviation workers can benefit from prioritizing tasks, delegating responsibilities, and taking breaks when needed. Stress levels can significantly reduce when a person feels more in control of their schedule.


How stressful is being cabin crew?

Is it hard being cabin crew? Mental demands – being a flight attendant can also be mentally demanding. The different time zones and physical aspects can result in tiredness, jet lag and fatigue. Dealing with challenging passengers can be stressful and upsetting.


How do you handle rude passengers?

Tips for dealing with the most difficult passengers during a flight
  1. Keep it on the down-low. ...
  2. Switch it up. ...
  3. Use distraction. ...
  4. Talk to a colleague. ...
  5. Show compassion. ...
  6. Stop serving alcohol. ...
  7. Answer questions. ...
  8. Be kind to parents.


How do you handle conflict as a flight attendant?

Here are 12 tactics (direct from a 40 + year flight attendant) your team can use to help reduce conflict:
  1. Allow customers to talk. ...
  2. Show you care. ...
  3. Use the correct tone. ...
  4. Be neutral. ...
  5. Don't react. ...
  6. Focus. ...
  7. Use verbal softeners. ...
  8. Make angry conversations private.


How do you stand out in a cabin crew interview?

During the interview process it is important to show that you are knowledgeable about the airline industry and demonstrate that you possess the required qualities of a successful flight attendant. Be sure to talk about your previous customer service experience and any team work or problem-solving skills you may have.


Do flight attendants deal with anxiety?

Flight attendants are trained in first aid – and this covers panic attacks and supporting people with anxiety on a flight. This training includes the questions they should ask someone having a panic attack and how to manage you out of one.


How are flight attendants not afraid?

Pilots and flight attendants are highly trained professionals who have a great deal of experience in the air. While they may feel some apprehension before takeoff, once they're in the air, their training kicks in and fear is replaced by confidence.


What is the most difficult part of cabin crew job?

Example: “I believe the most challenging aspect of being a flight attendant is dealing with unruly or uncooperative passengers. Not only do these types of fliers make the flight less enjoyable for the other passengers, but they can also present a safety risk.


Why are air hostesses so pretty?

She explains that the airlines consider their flight attendants and cabin crew as a PR 'product', which they polish to make sure people think that their airline is good. “Some airlines have grooming/image 'checkers' at the airport,” Ms Brown explains.